Tata Docomo — Tata Photon connection speed very slow

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,

I had bought tata photon postpaid connection with HCL Technologiesd corporate plan of 10 GB unlimited. My tata photno is no. is [protected] and it is activated on 27th May 2011.

My problem is that internet speed what I am getting is very slow approx 0.13 mbps. I had contacted with photon customer care twice but they are not able to solve my problem.
Please solve my problem asap.


My system conigurations are:
OS: Windows7
Processor: corei5
Ram: 4GB


--
Thanks,
Ajeet Kumar
Mob no. [protected]
Email id: [protected]@gmail.com
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Tata Photon — SLOW CONNECTION SPEED

I bought TATA PHOTON PLUS two months ago. Before purchasing to TATA PHOTON usb stick i was promised to get the internet speed of 3 mbps. After purchasing it i came to know that it was false promise. I don't even get the internet speed of 30 kbps.
I called to customer care and they sincerely noted down my complaint but no body came to my house as yet. I got very frustrated all about this.

I have only one advice to all of you that "PLEASE DO NOT PURCHASE TATA PHOTON".
i have baught a prepaid tataphoton data card . the dealer takes from me 100 rs more for giving me extra 3gb. and after that when i take it to my room the speed of the net is very slow. i have complaint many times on customer care as well as dealer but they refuge to do any thing. they told me that we are establishing new towers. from last 2 month. they can 't give the speed and network as written in there pump late. when they can not give the speed and network in delhi so how they can chalamge for aa india.
i agree with you same thing is happening with me
You actually get their proper speed. They're actually running a fraud business. Me too use Tata photon+, when I was buying it, they told me that the speed I could get is 3.1Mbps. But its fake!
I got something like 0.13 Mbps and the latency of net is too high. Tata photon provides the worst internet connection in India and they're also fraud.

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