[Resolved]  Tata Docomo — Over Billing

Tata Photon — OVERBILLING

This has reference to our Photon connection issued to Powergrid Corporation of India, 14, Golf Club Road,Tollygunge,Kolkata:33 used by undersigned having the following details :

Tataindicom No: [protected]
Account No: [protected]
Your Triff Plan: [protected]@1000PLAN
Bill date: 07/02/10
Bill Perid: 05/01/10 to 04/02/10
Credit Limit: Rs.1000

This is mentioned with regret that in spite of repeated interaction , email and discussion the bill for the above connection is coming more than the credit limit provided against the connection i.e.Rs.1000.00.This is not acceptable to us.We are not liable to pay the excess amount.The maximum bill has to be restricted within Rs. 1000.00 until and unless further instruction is issued by this office.

We have approx. 15 no similar connections under Powergrid Corporation of India.You are requested to settle the matter at the earliest ,otherwise we will be forced to close all the connection.

We are agreed with the above given complaint, we are also suffering by the same problem, we got a Photon+ and phone connections from A distributer, Who comit us a wrong plans and when the services was stop for our plan so we informed him but no response getting from him, he told us that let 1st bill will come than will see the matter and now for our services has barred for the number [protected], where the credit limit given by TATA Indicom for Photon+ is Rs. 2500 and now when we trying to call the distributer by mail or call so he never respond us even he never picking up the call, we launched 2-3 complaints to Tata Indicom Customer Care but not geting any response from the company also, just they revert us that they will get action soon..., and we have to pay a full bill of Rs. 4708..., We aretrying to launched a compalint again them also but never knows that who is the right person or the firm, who will solve it out...,


Thanks

Tarun Kumar

Our member Swayam Nanda was promised that his Tata Photon Plus 3G connection No. [protected] in the name of M/s. The Printman would be changed to Rs. 399 plan from 750 plan. The bill was charged excessively high since a couple of months. Even after repititive reminders to tata photon office in naveen market , Kanpur yet the plan of our member is not changed and he is being charged a lot than his actual consumption. He is a student and not in position to bear this much high bill at his own disposal.

Ashwini Dixit
Secretary
Sahas

Dear Sir,
Still the Complaint was not heard of inspite of repititive reminders.

Kindly take this as urgent.

Thanx
Ashwini Dixit