Tata DoCoMo / Prepaid — activation of value added service vastu with out any information and deduction of 27 rs | |||
I am using TATA DoCOMO PREPAID service with [protected] no. last 2 days before i received a nsg that my vastu is activated and rs 27 has been deducted from my account. i called up cust care yesterday. mr abinash spoke to me and after a long hold he inform me that has been activated through internet service when ever i do not have such service. he also assured me that my 27 rs will be refund within 2 hours.tata docomo also send a confirmation msg regarding such matter. now after 30 hrs I have got nothing and my balance becomes 0. I also post a complain before against my another no service providing by aircel. they did same 3 thime with my no [protected]. cant there no solution to make strict against such hassasment. it should be a criminal offence. i was in big trouble and when i try to call my family my balance is 0. Was this information helpful? | |||
 2 Comments | |||
Comments
I am using TATA DoCOMO PREPAID service with [protected] no. last 2 weeks before i received a msg that horoscope is activated and rs 10 has been deducted from my account for each week. i called up cust care 2 times and after a long hold they inform me that has been activated through internet service when ever i do not have such service.It will be get renewed on 26th April 2012. So, this pack is to be deactivated as soon as possible.
Name:Vijayalakshmi
No: [protected]
Region: Chennai, TamilNadu
Name:Vijayalakshmi
No: [protected]
Region: Chennai, TamilNadu
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
Its shameful.
I request DOCOMO to act ASAP to refund as well as deactivate alerts service.
Name: Vivek Kulkarni
No: [protected]
Region: Chennai, Tamilnadu