Tata DoCoMo Prepaid Service — Internet connectivity is very poor

Prepaid — service is very poor

I have taken a prepaid connection from one of the airtel dealer on 07th SEPT . I had submitted all the documents for id proof and address proof and the line was activated after three week Suddenly on 30th out going calls were disconnected. On inquiring with customer service at T-Dasarallii was asked to resubmit the documents again which was done on 6th oct at Prem telecom T- Dasaralli bangalore. I am fed up following with airtel customer support. Please take nessacery action.

B VIDHYADHARAN NAIR

mobile connection (prepaid) — connectivity very poor

connectivity very poor on jawahar road ...opp. hotel galaxy...morutinandan complex...rajkot(gujarat)-360001

my mobile nos. [protected]

Prepaid Phone number — Internet Service

Hai

Like to use internet thru my mobile phone

How to get started

My phone number is [protected]

My mobile set is N70

Can you sms me

Thank you

Chris

Impact Retail — Poor Customer Service

On 06 dec09 i got a message from you that recharge for rs 100 & get full talktime for your given value.
Ii did that but still the full value is not credited in my account.Yesterday i called up your customer care number , and was asking about my money , he told that wait i just get your details & he kept me on hold for 7 minutes and finally hanged up my call.
It was just a matter of 15-20 rupees but the service which i m getting from you is very bad.

Thanks

Impact — Poor Service

On 06 dec09 i got a message from you that recharge for rs 100 & get full talktime for your given value.
Ii did that but still the full value is not credited in my account.Yesterday i called up your customer care number , and was asking about my money , he told that wait i just get your details & he kept me on hold for 7 minutes and finally hanged up my call.
It was just a matter of 15-20 rupees but the service which i m getting from you is very bad.

Thanks
Arun kumar
[protected]

Tata DoCoMo Prepaid Service — account balance

I am very much rigid about the service provided by tata docomo prepaid service.it has been automaticlly deduct 30 rupees from my main account for jokes alert from[protected].till today I have called the customer care 8 to 10 times but they have not solved my problem.I think they are only playing with me instead of solving my problem

Tata Prepaid — service

sir i recharge my cell no [protected] on 13 feb at 09:02 transuction id[protected] with 599 Rs for tata to tata STD/local free validity 30 days but today morning my service stop i request to custmercare that problem he told me that your main account bal is nill so problem but i recharge this today 50 Rs but tata to tata not to service start and not attend custmercare so i request pl confirm my cell or email [protected]@gmail .com i m permanent clint u so solve my problem and call me

it really problematic while we are giving full money for this service and they are cheating to provide up Good service

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We at Tata Docomo always strive to introduce products that are in sync with Customer requirements while ensuring that such products provide optimum value against the amounts spent by our esteemed customers. Such products, especially the data/internet usage products are dependent on various factors for accessibility and continuity, some of these factors being in our control and others beyond. Some factors beyond our control, but which hugely and adversely impact data usage can impact on the network and signal strength and therefore affect connection speeds/ continuity. At peak times when many people are using the network, connection speeds, and quality suffers. Also as with any network based on radio technology, handset quality or local conditions may prevent or interfere with network reception within coverage areas. However we do understand and regret the fact, that you have not had a favorable experience with the said product.

Thanks & Regards,
Customer Care
Tata Docomo.