[Resolved] Tata Docomo — RECHARGE UNSUCCESSFUL

ashok85

from Bengaluru, Karnataka

Address:

Mumbai City, Maharashtra

Hi Sir,
i have done a recharge of 1000RS on my TATA DOCOMO NUMBER [protected] which failed in between and amount was deducted from HDFC CREDIT CARD .
I recieved a message from TD-HDFCBK as:

"Thank you for using your HDFC credit card ending 0752 for RS.1000.00 in mumbai at BILLDESK4862 on[protected]:22:27:54"

I contacted TATA docomo for it and they requested 14 digit transaction ID for the same.From where i can get transaction ID of 14 digit.
i contacted HDFC credit card for the same and they dont have any 14 digit transaction number.

Please Help me Out In obtaining my recharge.
My contact details:
email:[protected]@rediffmail.com
Mobile number:[protected]

Thanks,
Ashok Singh

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Aug 13, 2020

Complaint marked as Resolved

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Comments

aaamar

from Delhi, Delhi

Docomo — RECHARGE UNSUCCESSFUL

Sir ,
i was recharge on date 23/11/2010 .on my docomo mob. no. of 100 Rs. my money is debiten in my account .but my recharge is not succeful. pls do on priority

my DOCOMO MOB NO. [protected]

regards

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Singh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Singh,

We would like to inform you that the deducted amount of Rs.1000 has been refunded back to your number and no issue now

Thanks and Regards,
Customer Care
Tata DOCOMO.