Tata Docomo — Error in Online recharge / Credit of recharge top up amount

Address:Tamil Nadu

Hi,

I did online recharge for my Tata Docomo prepaid # [protected] using ICICI netbanking option two times today (12-Jan-2012) but got the error message "Payment unsuccessful from billdesk" both the times. However the transaction amount of Rs 100/- and Rs 20/- for the two times has been debited from my account.

Request you to fix this and credit the refilled amount of Rs 120/- at the earliest.

[censored]ij
[protected]
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Hi [censored]ij,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

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