[Resolved] Tata Docomo — Tata DOCOMO 129 Recharge Cheat, Not Fixed Yet! | |||
Hi, I have done a special recharge of Rs.129 on 7th Jan 2013. Its a special tariff for 1/2 paise for all local & STD for 180 days (6 months) Seems that the same special voucher's validity reduced to 90 days some time recently. I agree. But, during my recharge (Jan 2013) I got a message saying, for next 6 months this special tariff will be valid. But, now just in 4 months(6th May 2013), the special tariff got end. So I want to extend my special tariff period for the remaining 2 months, till 6th July 2013. Also, I have made some calls till now, with the normal tariff of 1.3paise/ second. So even that should be calculated as 1/2paise/ second and the excess amount should be refunded. Or else the 2 months special tariff to be done for the next 2 months, from the date of activation. I have alraedy complaint about the same issure here - https://www.consumercomplaints.in/my-complaints.htmldocomo-tata-docomo-129-special-recharge-cheat-c826098.html My DOCOMO no:[protected] Alt no: [protected] Email ID: [protected]@gmail.com Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
3 Comments | |||
Comments
I have mentioned by mistake, actually I'm charged with the normal tariff of 1.3 paise/second today. So even that should calculate as 1/2 paise/second and the excess amount should be refunded.
Reply
Tata DOCOMO.,
Still my issue is not fixed. Please consider to solve it by today.
Earlier, I have mentioned that it is charging me with the normal tariff as 1.3 paise/ second. But, now you are charging 2 paise/ second. Its really too much. Solve this issue as well. For past 3 days, my call charges are in the normal tariff even beyond the normal tariff. So consider it in my special tariff 1/2 paise/ second. And refund the excess money.
Still my issue is not fixed. Please consider to solve it by today.
Earlier, I have mentioned that it is charging me with the normal tariff as 1.3 paise/ second. But, now you are charging 2 paise/ second. Its really too much. Solve this issue as well. For past 3 days, my call charges are in the normal tariff even beyond the normal tariff. So consider it in my special tariff 1/2 paise/ second. And refund the excess money.
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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