Tata Docomo — Unavailability of OHZ Sim Card

Address:Thane, Maharashtra

I bought new Samsung Galaxy Y handset. Although I searched for almost 15 days for a OMH card in all tata indicom galaries across Kalyan, Dombivli, Thane, I got the same answer, "OMH card is not available."

The height is, though it was available in Mumbai, they were not ready to give since my connection is from Dombivli circle. I don't know why do they call their system online if they are not able to provide the service to a customer only because he/she is not from the same region.

If at all any Tata Indicom representative is going to follow-up this issue, please contact me on [protected]. Also kindly dont ask me to email to anybody (since I have already did it quiet a lot times) or to visit any Tata Indicom Gallary, I am literally fed up of receiving negative reply.

No need to say about the customer care guys, since as usual they dont know anything, they will just tell you to be online, ask your personal information with hell lot of other questions for almost 10 minutes & then ask you to send a mail to some address. Endof the day your query remains unresolved & those Customer Care guys sucks another 10 minutes from your schedule.

Kindly provide me precise information about when & where can I get the OMH card...

Thanks,
Chetan Mhatre
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi All,

Please cross check your ID submitted by you while taking new Airtel Connection.

Recently, i lost my Cell phone. I had have blocked my Sim card by calling to Customer care and went to the nearest Airtel center to get a new Sim with same number. Then I came to know that, my number was on some unknown person's ID, he said If I want My same number then I had to show him that person'd Id.

Whereas I submitted my DL as ID at the time of taking connection. Its their fault that they swapped the ID, not mine falult. At the End I couldn't get my same number back. Please you all check your id details with customercare, as it can happen with any one and you can loose your important contacts like me.


BAD EXPERIENCE WITH AIRTEL

THANKS
Dear Chetan,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information