[Resolved]  Tata Indicom — Fraud by sales executive

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Maharashtra

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RE: Fw: Acc[protected] fraud~~M5021194Inbox
51 minutes ago
NodalOfficer.[protected]@tatatel.co.in - Dear Sir, Greetings from Tata Indicom! In continuation to our discussion & wi...
42 minutes ago
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Prashant Baliga
to NodalOfficer.[protected]@tatatel.co.in
Since Tata indicom is taking no responsibility for it's salespersons actions, I am proceeding with formal police complaint against the concerned sales executive and the company.

I wish to have no further calls or any form of communication from your end. Any bill for your said "services" will be ignored. Any attempt to collect it will prompt legal action.Pls place this on record.

Prashant baliga
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On Thursday, August 18, 2011, <NodalOfficer.[protected]@tatatel.co.in> wrote:
> Dear Sir,
>
> Greetings from Tata Indicom!
>
> In continuation to our discussion & with reference to your below mail, we wish to inform you that the as per the CAF copy the plan is correclty activated.
>
> For any further assistance please write to us at nodalofficer.[protected]@tatatel.co.in
>
> Thanking you,
>
> Siva Mallik
> Nodal Desk - TATA Indicom
> (V)
>
> -----Original Message-----
> From: [protected]@gmail.com
> Sent: [protected]:44:23.0
> To : "Nodalofficer.[protected]@tatatel.co.in"
> <Nodalofficer.[protected]@tatatel.co.in>
> Cc: null
> Subject: Fwd: Fw: Acc[protected] fraud~~M5021194
> [Note: Please don't change the subject for internal tracking purpose
> and immediate action.
> _____________________________
>
>
> Forwarding complaint as not resolved even after 8 days. Also
> simultaneously approaching consumer forum for damages.
>
>
> ________________________________
> From: [protected]@yahoo.com <[protected]@yahoo.com>;
> To: <[protected]@tatatel.co.in>;
> Subject: Fw: Acc[protected] fraud
> Sent: Sat, Aug 13, 2011 4:55:20 AM
>
> form copy as given to me is scanned & attached herewith.. pls resolve by
> 13th aug as is the deadline for the complaint.
>
> --- On Wed, 10/8/11, [protected]@yahoo.com <[protected]@yahoo.com>
> wrote:
>
> From: [protected]@yahoo.com <[protected]@yahoo.com>
> Subject: Acc[protected] fraud
> To: [protected]@tatatel.co.in
> Date: Wednesday, 10 August, 2011, 9:52 PM
>
> Your sales executive Santosh (mob [protected], [protected]) Sold me 10 gb
> unlimited plan ( speed to reduce in case 10 gb exceeded). The connection
> was activated on 23 July.
> However, correspondence from your end dtd 30 july (recd 5th aug) showed
> a 2.5gb plan with charges when limit exceeded.
> unlimited plan ( speed to reduce in case 10 gb exceeded). The connection
> was activated on 23 July.
> However, correspondence from your end dtd 30 july (recd 5th aug) showed
> a 2.5gb plan with charges when limit exceeded.
> I called up the sales executive and he suggested that he will speak to
> the customer care and get this resolved.
> After several follow ups with him when it was evident that he was not
> doing anything about it, I called up customer service myself on 10th
> aug.
> Meanwhile my phone connection was disconnected on 7th July citing credit
> limit exceeded, however net connection was not disconnected for reasons
> you will only know.
> My complaint against your sales executive has been registered as of 10th> aug -complaint number[protected]. The executive stated that 10 gb plan
> was not mentioned in the opening form and some scheme number is
> mentioned, whereas the copy that I have clearly mentions 10 gb tariff
> plan. My conclusion is that the sales executive fraudulently changed the
> details in the original form which he submited to your office, while he
> handed me the form with details that I discussed with him.
> My contention is:
> - I will not pay the outstanding bill of Rs1690 as I was using the
> unlimited
> plan.-
> You could also have disconnected the connection when the credit limit of> Rs 1000 was reached on the connection however chose not to do so.
> -Your company,TTML, is equally responsible for your agent's or employees
> actions.
>
> -I will shortly lodge a police complaint against the sales executive,
> and also against the company, being equally responsible for this fraud.
> this is so other customers are not defrauded.
>
> -I want my connection permanently disconnected as this incident has
> caused severe inconvenience and harassment.
>
> -I am not paying the outstanding amount, and the same can be recovered
> from your sales executive