Tata Communications Customer Care
Tata Communications Limited
Customer satisfaction rating: 4%
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207
COMPLAINTS

Tata Communications Customer Care

Tata Communications Limited

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Address
Plot C-21&36, G Block, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India - 400098

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
55
down
45

Fax:
Fax:
+91 22 6667 1029  
+91 22 6660 5335  

Customer satisfaction rating
4%
Complaints
207
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Tata Communications related photos (43)

Tata Communications Complaints & Reviews

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Tatacliq.com — tatacliq support is unsatisfied. faulty item, no proper solution

 [email protected] on Nov 9, 2019
I bought a bosch woe704w0in washing machine on october 14th, 2019. The installation was done on october 19th, 2019. After the installation the machine is very noisy and vibrates. I’ve raised the complaint regarding this to tatacliq. Tickets no# [protected], [protected]. Tatacliq service person akbar close the complaint, saying that the bosch person visited on october 20th, 2019 and his job sheet also signed by me. But there is no bosch service person visited on that date and i didn’t signed any of the job sheet. I’ve argued but he is have no patience to hear my words. He repeatedly saying i...
Complaint comments  Read comments Complaint category Washing Machines

Tata Communications — tata tele broadband

 Mayur Devmurari on Oct 18, 2019
I am using tata tele broadband connection since auguste 2018, in fabuary 2019 i lost my job, so not able to pay internet bill of march and april of around 2000.

I requested the company to give me some time for that, in july they give me the offer me discount of 800 if i pay immediately 1200. And promise to resume the services.

I paid the 1200 at that time, i was not get any discount and my services cut again after 2 days.

I complained several times but they were not responding.

Now i got bill of 2096 all of a sudden, they start my services...
Complaint comments  Read comments Complaint category Internet Services

Tatacliq.com — refund money

 Being Chinmay on Oct 14, 2019
I have ordered a prestige pkgss 41573 1.7 l electric kettle (Silver) from https://www.tatacliq.com/ worth rs. Of 841 on 04 st of december 2018.
The product was damaged so i retuned it i was need to replace it had any replace option so i select refund amount but by mistakly it was seect the wrong account not, whic was not mine, but when i called customer care they said please provide your another ac no so that they can transfer to alter native ac number, but after that they said me, it was not possible becuse your credit amount already initiate. So now what should i do, tlll i did not any...
Complaint comments  Read comments Complaint category Electronics & Appliances

Tatacliq — defective product supplied: not providing replacement or refund

 priyadarshini sayala on Sep 12, 2019
On 1st june 2019, i ordered online a voltas 1 ton split ac from tatacliq.com { (Order no.[protected], (Sno. 4552300a18ec02688)}. The product was installed by a voltas technician on 16th june 2019. Within few days the ac stopped functioning (Not cooling). On 15th july voltas technician identified the problem as gas leakage and rectified it by gas filling. However, within few days the ac stopped functioning again. On 14th august voltas technician identified the same problem (Gas leakage). Notably, he pointed out that this ac is having manufacturing defect and the same problem will persist very soon...
Complaint comments  Read comments [1]Complaint category Online Shopping

Tata India Ltd — fraudulent appointment letter

 Anil R Jaiswar on Sep 1, 2019
Urgent - you are short-listed by hr. Download letter by link - www.8054786png.blogspot.com - kindly get company address by hr whatsapp -[protected], [protected]

This is the message what i got. They are asking for rs 1000/- as a registration fee. Today is the last date for registration.

This appointment letter doesn't have any candidate name.

Please help what to do....
Complaint comments  Read comments [1]Complaint category Computer Hardware

Tatacliq — refund for cancelled order not being processed but trying to re deliver

 Kannuu on Aug 28, 2019
I had placed order for shapewear (3 nos.) on 22-8-19 (Order no.[protected] but after placing the order found that the product was non returnable so wanted to cancel it by calling even before the product was shipped but tatacliq helpline refused to cancel and said that i could cancel myself at my doorstep on 26-8-19 when the product would come to me for delivery. I did thew same but inspite of calling the helpline and speaking to personnel there not less than 25-30 times since 26-8-19 the product delivery was reattempted instead of being refunded. I had used paypal voucher expiring on 30-8-19 for...
Complaint comments  Read comments Complaint category Online Shopping

Tata Group Of Companies Limited — fake offer letter received dated as on 17.08.2019

 rubesh raj on Aug 17, 2019
This is rubesh im searching job today i have received offer letter from tata group
There is one link received from my mobile number i have attached that screen shot plz find that. They asking payment for processes also they accepting e-payments only.

Find the attached fake offer letter

They communicating only mobiles there is no e mails regarding offer letter. The letter link sent only our phone numbers...
Complaint comments  Read comments Complaint category Job & Career

Tatacliq — defective product

 priyadarshini sayala on Aug 15, 2019
On 1st june 2019, i ordered online a voltas 1 ton split ac from tatacliq.com { (Order no.[protected], (Sno. 4552300a18ec02688)}. The product was delivered after two weeks of waiting (Delay), and voltas technician installed it on 16th june 2019. Unfortunately, within few days the ac stopped functioning (Not cooling). On 15th july voltas technician identified the problem as gas leakage and rectified it by gas filling. However, within few days the ac stopped functioning again. On 14th august voltas technician identified the problem as gas leakage and promised me that he will refill the gas next day....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tatacliq.com — unethical business practice is going on tata cliq

 Praveen Singhania on Jun 28, 2019
Unethical business practice is going on tata cliq

I have placed the order no[protected] &[protected] on 20.05.2019 for rs 16329.55 each for lg 139 cm (55 inches) smart ultra hd 4k led tv 55uk6360pte (Black) and paid thru my credit card.

After placing the order i got the confirmation mail that my order is placed

But after few hrs i got another mail saying your order has been cancelled due to out of stock and is cancelled

But for my surprise product was still available on the website but on increased price of rs. 60, 608/- each.
Complaint comments  Read comments Complaint category Online Shopping

Tata Communications Ltd — non refund of balance/security deposit amount in the credit of my internet account as on 31.03.16.

 Thankachanma on Jun 25, 2019
Sub:- non refund of balance/security deposit amount in the credit of my internet account as on 31.03.16 due to termination of my dial up net work of internet w. E. F. 31.03.16 as per the e mail of tata communications dated 03.02.16 (Copy enclosed, page no.1 a and 2a).

Dear sir,
I have not received the balance /security deposit in my credit at the time of termination of my dial up internet service w. E. F 31.03.19 by tata communications ltd w. E. F. 31.03.16 as per the e-mail dated 03.02.16.
As per their direction i had provided the bank details and address etc for...
Complaint comments  Read comments Complaint category Broadband

Tata Communications — return pickup of my product!

 Santosh Kumar Bhuma on Jun 21, 2019
I received a faulty product and I immediately reached out to customer care at Tata cliq on 14/6/19. My pickup was approved on 15/6/19. But my product is yet to be picked up. It is 21/6/19 today. I reached out to the courier partner assigned for my pickup, Delhivery and they said that the their branch in our town was closed down recently due to operational difficulties. So I have been reaching out to Tata cliq representatives regarding the same since 4 days and they just keep giving me the run-around without providing a proper resolution. I have been requesting them to just change my pickup partner...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Tata Communications — regarding job

 princess roshni on Jun 15, 2019
Myself roshni agarwal from kanpur...from tata india limited i got the job opportunity for executive after giving 4000rs so it is right or not...firstly i gave 250 rs as a registration fees mow they are charging 4000 they have given the gate pass to me also of the company located in fazalganj kalpi road they are giving the job of manger or executive. You...
Complaint comments  Read comments [1]Complaint category Business & Finances

Tatacliq — product not received

 priyaamal on Jun 13, 2019
I have ordered (order no.[protected] a Voltas air-conditioner from tatacliq.com on 1st June 2019 by paying an amount of Rs.19989 by online transaction. They have assured home delivery on or before 11th June. I didn’t receive the product on the mentioned day, and when I contacted tatacliq, they told me to wait up to 12th June, as there is a network delay from Bluedart courier partner. After this deadline also I have not received the product and they are not giving me any provision to cancel this order to get a refund, so that I can use this amount to buy an AC from other sellers. My family is suffering...
Complaint comments  Read comments Complaint category Electronics & Appliances

Tata Communications — tata fiber layout

 deepakyahoo on Jun 6, 2019
Hi,

I want to draw kind attention towards Tata fiber Network in Greater Noida U.P. 201310. Here Some ISP paid high amount to direct ground level fibre team like petroler, engineer for Direct Fiber point to their Client without following Tata Paid Services.

Means they do not place order in Tata but use Tata Fiber through fibre team illegal way....
Complaint comments  Read comments Complaint category Internet Services

Tata Communications — tata indicash atm machine in fort office mumbai

 Gayathri Ananthakrishnan on May 20, 2019
Hi, i used my iob debit card to withdraw rs5000/- from tata indicash atm machine in tatacomm office fort, mumbai. I got debit intimation from my bank for rs5000/-, but atm machine has not supplied money, and it turn it displayed my request can not be processed.

Kindly check and reverse my debit of rs5000/-

A. Gayathri
Dgm voice operations
Tcl mumbai
[protected]/[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Tatacliq — fraud

 luckyraj jhala on May 16, 2019
On ordering the led tv tatacliq shows 2 yrs extended warranty with extra 1000 rupees after delivery of the tv they denied for 2yrs extended warranty and asking for refund. I ask more then 5 times about sure extended warranty before delivery but they assured me for warranty and now refuse to give me the same. I have a phone recording of the executives of tatacliq who clearly told me that once customer pay for product he surley received the product. I bought this tv only due to 2 yrs extended warranty now they denied for giving me extended warranty so i want warranty or return the product. They showing...
Complaint comments  Read comments [1]Complaint category TVs

Tata Communications — tata fake appointment letter

 jitu77105 on Apr 24, 2019
Fake appointment letter (Mobile no.[protected]
I did receive massage of tata motors ltd of appointment letter behalf of job, but i am confusion of this message is true or not.in this message show the details as complete documents and address proof, 500/- of cheque send to appointments. [protected]@gmail.com urgently.
Second message show in 6 page of appointment letter tata motors show the requirting manager name mr. Dinesh kumar of mobikwik deposit slip and documents address proof and aadhar id send to tatamotors. [protected]@india.com...
Complaint comments  Read comments Complaint category Job & Career

Tata Communications — no signal

 APSANA MD on Apr 12, 2019
I have been using tatasky since more than 1 year now... My id no. [protected]

Fromm one the month, i am getting "no signal" and i am unable to watch the tv even after recharging packs.
I have complained several times (Nearly 10 times on phone to local guy) but the problem is the same. Every time they say your complaint will be attended to but in vain.

Kindly do the needful....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Communications Limited — street dog in tcl premisses

 Facility010 on Mar 30, 2019
This is to inform you that we are facing street dog issue at tcl premises & its continue increasing day by day. Many incident happens while moving at tcl premises.. On daily basis when employee walking after completed the lunch they are hide near to car & some wall & instant when they found some one near by they attach them. This is very serious issue which occurred lots of inconvenience.. Kindly look into it as many times they bites & employee take on leave & effect directly goes to company performance & earning.

So it humble request to send your dog catcher team to take away from...
Complaint comments  Read comments Complaint category Other

Tata Communications — fraud interview call resulting in loss of money request for refund for same

 neil007 on Mar 4, 2019
Hi,

This is nilanjan mitra here. I have received one mail today regards to an interview with tata group of companies ltd. (Attached the mail below) in the mail it has been told that an amount of rs.7999 has to be made which is refundable.
I contacted the person name mukund mahajan before making the payment he said me once the payment is made he will be sharing the other details related to interview pass and change of interview location and date.
Since in the mail it was written to complete the payment on 04/03/2019 by 2pm hence i had to hurry with the payment process....
Complaint comments  Read comments Complaint category Employers

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