Tata Communications Complaints & Reviews

1mg Delivered medicines with 7 month old prescription...never started that's valid or not...

When I asked for a consultation for new prescription...they denied...

8 need valid Rx for carrying meds to foreign country

I purchased Sony dvd home theatre on 5th sep 2021 from tatacliq. My order no is.[protected]. On receiving the box I called up Sony customer service so that they can come and set up the system because as per tatacliq rule the customer must not open the electronic box. The brand will send someone to set up the same. When the Sony people came to set up the system on opening the box they saw its a 2014 product which tatacliq has sold me in 2021 and Sony India refused to provide service. Since then I have been running in circles behind sony and Tatacliq both are not ready to take the responsibility.
It's tatacliqs fault as they sold me an old piece which the brand refused to service. I want my refund for the product as I have been chasing tatacliq for 2 long years. I had informed them the very first day via email and they have been delaying it since then. Shame on you tatacliq.
Refund my money ASAP. [protected]

I have returned the product on 21st November and have not received the refund .

please help

order id:[protected]

There a Tata mobile tower beside my house whose machine is making so much noise nowadays.
The noise is such loud and irritating that we often get headache and not getting sound sleep.
This tower is very old(12-15 years) and earlier it was not making any noise but for last 6 months, it is producing very loud noise.
Therefore I request you to please make it repaired or replace that machine.
Thank you

I wish to complain about Apple MHJD3HN/A 20W USB-C Power Adapter (White) that I purchased from Tata Cliq on 20/09/22

On 24/09/22, I received an empty cardboard box instead of the required purchase item. It was sealed properly without anything inside the box.

When I first learned of this problem, I contacted Tata Cliq customer care on 24/09/22 and registered a complaint addressing the issue. Then an executive...

Booked online tata play set up box of Rs. 1938 /- with 6 months pack validity.. and also promised me to give RS. 2000 gift voucher and A pair of shoes by online booking agent.. but after installation I paid Rs.2038/- and no extra as promised to me ..instead of this my channel activation not done by company and demanded Rs.1354/- more as said by dealer whose technician installed set up box if I want to activate my packs..this really shocking to me... to activate my channel.. beside. It is more shocking to me that dealer also changed my packs to activate channel...I want serious action from the company side.. if company not involved in this .. otherwise I will go to court for justice...

I had placed an order of "XTOUCH 4G Tablet (2GB RAM, 64GB Storage, Wi-Fi + 4G LTE + Voice Calling) (Black, 10.1 Inch) 25.65 cm" on 19th march 2022 worth 6000. I received the delivery on 20th march 2022. But i did not receive all the products as promised. I did not receive the tablet. I only received the charger and the earphones. I soon raised the complaint. I shared the pictures as well. I put the matter on their Facebook page. They kept on delaying the matter. They kept giving me false promises to rest assured and that my matter will be solved. They kept dragging the matter until the date of return got over and then closed my complaint without asking me. They said that they dispatched all the items from their side and it is not their fault. They did not share any pictures. I want my hard-earned money back. They are looting innocent people.

Reference : Tata Play ID: [protected].

I would like to lodge a complaint on various issues faced by us in the last 15 days.

1. I called up TATA PLAY enquiring about NETFLIX. I was told by your customer service executive on 8-8-2022 to give a missed call on a certain number to avail NetFLix. but since I have an old TV. Tata Play was offering a FREE fire stick. I was shocked to know our subscription which was renewed for a month on[protected] was disconnected on[protected] ( the message we were getting was the usual that your set up box is not getting the signal because of the cloudy weather and in spite of the weather being clear we were still getting this message. We called up customer service and was informed that y (TATA PLAY ) have disconnected the service on[protected] because we did not pay the charges of INR 50/- towards RomedyNOW, ColoursHD and ZEE Cafe. We have NOT subscribed to these channels and kept telling the customer service executive how did you deactivate our account where it had to run till the[protected]. so he requested us to pay the minimum INR 50/- so he could view our subscription on the system and update us. He said he would have this refunded back our money if he got to know that these channels were not subscribed by us and YET we had to pay INR 50/-

2. After payment of INR 236/- on[protected]. Channels subscribed by us are 606 Indian Today, 626 CNBC, 631 CNN, 128 SONY, 762 NDTV Good Times. Amt 185/- plus the 50 requested by the Executive total amt paid was 236/- we renewed this as this was close to our renewal date of 21-8-22. We Renewed our channels our TV was still not working with the message cloudy weather Rainy weather etc. your customer service executive told us that they would send a technician from Tata Play for which no charges would have to be paid It is a FREE service. The technician resolved the issue by charging us INR 1, 750/- He said he changed the cable wire which he has NOT shown us. We have our doubts as we did not see but Yes the old receiver he brought down and showed us . But the technician said that if we pay him CASH he would reduce the amount by INR 300/- We were not comfortable. We did not agree to his proposal he further reduced the bill amt to INR 1, 100/- if we paid him CASH. We find this a fishy business after that we recd calls from the Tata Play office to check whether we paid the technician is cash or directly they were again and again reconfirming about the changes ( the receiver and the cable wire ) We insisted to pay the complete bill of INR 1, 750/-. We have received a bill of Tata Play of INR 1750/- where in INR 300/- has been charged as RELOCATION charges????
We have NOT relocated our address we stay at the same place mentioned. The address A/203 Arihant Krupa CHS, Sector 27, Plot 40, Ranjanpada, Kharghar, Pincode 410210. nor has the dish being relocated its still in the same place so WHY are these charges???

PLEASE REVERSE AND CREDIT INR 300/- TO OUR ACCOUNT ASAP.

3. On[protected] we received a call from TATA PLAY on our registered mobile no: [protected] inquiring whether the technician completed the job. My husband informed the girl that the job was completed on 18th August itself and we had confirmed it toTata Play customer service executive. She then informs my husband that the complain is not closed in TATA PLAY system and in order to close the issue we will receive the OTP which we have to share with her. we reluctantly did it as she instructed. We were shocked when we received a SMS that we had subscribed to channel 316 and 505 and applicable charges would be recovered. We feel CHEATED by TATA PLAY . Please SACK the girl who did this as this its spoiling the name of your reputable organization. THE TATAS.

4. In a similiar fashion TATA PLAY activated TATA Bringe ZEE 5 on their own and we receive SMS that charges of INR 55/- pm would be debited ????
We have not activated these channel. Kindly cancel these channel from our account and note that we will not be paying for any of these channels

5. We are NOT at all all happy with the service of TATA PLAY off late in the last 15 days and feel cheated and are forced to pay for channels not applied or subscribed by us. Looks like customer service is pressured with Sale Targets and to fulfill their targets are resolving to such malpractices and making the customers pay for channels they have not subscribed and not interested in viewing them

We are SENIOR CITIZEN Retired and do not receive Pension, Please get our account rectified and credit back our account urgently.

We look forward to hearing from you
.
Regards

Alda Crasto / Desmond Crasto.
[protected]/ [protected].

I have been struggling with this issue for years now, but did not lose hope.I have all proofs for everything I mention now on. So my tatcliq account was hacked multiple times, despite alerting the team they were not helpful. I kept emailing them about someone hacking and using all my Cliq cash(got sms) and that guy locked me out from my account. Tatacliq fraud team did not listen, resulting in non-cancellation of order that used up all my...

Dear sir / Madam

we have been following for refund Against security deposit for PRI line Connection, but we did not received yet. Requested you please help us to release security deposit.

GMS Consultant Pvt Ltd
[protected]@gms-group.com...

Tata cliq online shopping site I purchase tv then I cancel my item. Tata cliq company claim 4 to 6 days refund processed but all most 11 days complete my refund not transfer I call tata cliq customer care he say that sir 2 day wait then refund processed again and again same ans. my order ID:[protected] Transaction ID : [protected] Order placed on : 07/ May/ 2022 Order cancel in same days.

I have placed an order on Tatacliq on 16 May 2020 as per Order ID:[protected] for "Varanga Navy & White Cotton Embroidered Kurti Palazzo Set" and an amount of Rs.1469/- has been issued through net banking. But the order has not been delivered to me till this date and the status of the same has been showing as "Could not be delivered - Any paid amount will be refunded in 4 business days." I have contacted the company through email and phone but the refund has not been effected till this date.

@TataCLiQ So some days back i ordered three bedsheets of the same company. All bedsheets were listed on your "ECOMMERCE" site as separate products. But They were delivered in same package and not separately.
Point to noted here: "All products were listed separately on site".
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Now i wanted to return two of those bedsheets. I raised return request at the same time for both of them. On 24th March 2022, pickup guy arrived at my residence. According to him, the return request has been raised two times for the same product.
cont.

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So he cancelled one request. But he picked up both products and told me that a refund will be initiated for both products he had picked up. I rested assured.
On tatacliq app, it was showing that return for one product has been cancelled.
cont.

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But the product was already picked up by your guy.
I raised the request again, but he cancelled it again saying a refund will be initiated soon. I got the refund for only one product but not for the other one which he took with him.
cont.

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I talked to customer executives many times. They told me that complaint has been raised many times. but no resolution was provided. it's been around 10-12 days and I still haven't got my refund for the second product.
cont.

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Now the customer executive says that "your return request has been declined because we don't have any acknowledgement for your pickup and we are not able to talk to our logistic partner ". Then they gave me the mail id of someone at higher position.
cont.

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First of all, Why should I still write to higher authority given that I have been in talks with you for 10-12 days regarding this issue.
Secondly, they told me that you have raised complaint every time i called.

The refund that has been remaining is of 809 rupees and 10 paise. After waiting for so many days and getting constant "your complaint has been raised" from your customer executives, there's been no solution.
I am fed up now.

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सर टीसीएस कंपनी अधिकारी निवेदन करता हूं मेरी समस्याओं का समाधान करें जितना आप के अधिकारियों को खाना है खा ले मेरी समस्या को हल करें ₹1 तक नहीं दीया दुनिया भर का पेमेंट ले लिया मेरे से आप के अधिकारी ई-मेल से बात कर सकते हैं कॉल करके भी समस्या सुन सकते हैं अपना ऑफिस का पता देने में भी तकलीफ ऑफिस का नंबर देने में तकलीफ मेरे एजेंट को मारपीट कर जेल में भिजवा दिया मैं आब किस से कांटेक्ट करना है सर

We had opted for tata broadband as the sales person commited one month free and we took 3 months connection on November 17. Sales person mentioned one month free on the connection receipt details. Also informed us at the end of 3 months we will automatically get the 1 month free but now at the end of 3 months understand thatv it was a false commitment just to win the business. We trust tata brand and such stunts from the employees are creating mis trust over the brand. Tata Play Fiber ID: C[protected]
Kindly assist further on this and provide us the one month free subscription. Else we proceed to cancel the account and will never ever deal with Tata bradband and will ensure to inform all communities about such tactics used bt tata broadband employees.

YOU ARE SHORT-LISTED BY COMPANY. TOMORROW IS YOUR MEETING IN LOCAL CITY PLANT/BRANCH. PLEASE DOWNLOAD YOUR LETTER BY LINK - WWW.TATAJOBS852KLC.BLOGSPOT.COM - FOR MORE DETAIL, PLEASE CONTACT TO COMPANY HR WHATSAPP - [protected]

This is the message that I received on my WhatsApp, they are not only asking for my details but wants me to meet them face to face for the final meeting.

Dear sir,

I ordered a SSD harddrive on 25/01/2022 order I'd no[protected] I received the product on 29/01/2022 I got defected product then I contacted costomer care and email them they denied to return and replace it this is my first order very bad service please do needful.

I have ordered an brand new iPhone 13-256 GB Starlight on 15-Jan-2022 through TataCLiQ. Order id:[protected]. I received the same on 18-Jan-2022. While unboxing I found that the inner box of iPhone seal was already broken. Further, to confirm I checked the activation status of an iPhone & I checked it through apple website, and I found that it was already activated on 22-Dec-2021, before placing my order. So, it’s confirmed that I received used product. So, I immediately lodged the return request on 18-Jan-2022 and sent them proof o[censored]nboxing video & images. However after 10 days of investigation they informed me that the product delivered was quality checked & in working condition, so it could not be returned and rejected my return request. I paid Rs.85k for brand new iPhone and I received used product. It’s totally unacceptable & it’s cheating. I have proof o[censored]nboxing the parcel and also screenshot of activation of iPhone and its clearly indicates that it was used before I ordered. So, kindly accept my return request and provide me full refund.

I have ordered one Bosch dishwasher from tatacliq. the product`s one handle inside is broken and the their was water droplets in the product(used condition).When I tried returning the product with proper images and documents, whenever I call tatacliq customer care, they are postponding my request for every next 24-48hrs. I have placed the return request on 26.01.2022. May kindly respond to this issue .
Order ID:[protected]

Sir I purchased a washing machine through this application and I found a defected & damage product than I request for replacement/return but customer service reply me box is open this is not fullfil my return policy So you take damage product with you. It's is not fair.