[Resolved] Tata Indicom Postpaid Connection — Auto activation of caller tone to make undues fees - i hate you tata | |
Hello everyone, Frustrated and disgruntled with service of tata indicom post paid connection i am here on this forum to air my frustration on the disservice of one of the most respected brands of our country tata. I have been using tata indicom's post paid connection almost from the time they introduced this telco service till date. All my business contacts, my personal and social network connects me on this number and i have no option but to continue with the number. You may be wondering if i am so dissatisfied why didn't i leave tata early on. The answer is the problem started a couple of months back (Infact its been almost 8 months) i think this is the price that i am paying for my loyalty to this big (Actually up...) brand. Offlate they have started this new services of selecting caller tones from the ones they advertise. Ideally/legally this service of caller tone is by customers choice, i. E., if the customer wants then he can sms and get the caller tone for his number or can just avoid. But look what tata is doing, very intelligently without consent of customer they send an sms to customer asking for customer's "disapproval" for the said ringtone and if you don't send sms disapproving the activation they activate the same and charge you. Good going tata indicom this way you will definately make a lot of money, but you would definately end up risking brand tata. Now listen to what alllllllllllllllll have i done before airing my view on this forum. 1. More than 50 sms sent disapproving the request for activating the new ring tone (I think i spend like almost 30 minutes everyday smsing). 2. More than 50 times in person complaints made at various customer care centers, don't even have records of all complaints i have made. 3. More than 5 registered complaints on 121... Note some of my complaint numbers i[censored] want[protected],[protected],[protected]...) (Please check the call logs and also listen to the conversation - to the officials if you are reading this) I am completely exhausted, can't take this harrasment anymore, its not only me alone who is facing this problem there are a lot of tata indicon account holders in my family and friend circle a lot of them are facing the same issue. The problem seems to be systemic in nature but the company officials are ignoring this. The last resort after airing my complaint on this forum would be consumer court... I hate your service tata indicom... It sucks I12988 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 16 Comments | |
Comments
Tata Indicom Postpaid Connection — Refund of money
I had applied for a postpaid connection through M/s Shingavi Enterprise, (authorised Distributor for Tata Indicom), Shop no.5, Gawade Colony, Chinchwadgaon road, Pune-33 (Phone nos. 65328372, 65078241, [protected], [protected]) and paid an amount of Rs.450/- ( Rs.250/- as deposit, Rs.99/- for SIM Card and Rs.99/- for activation) vide Invoice no.1204722. But unfortunately, my invoice was rejected on some technical ground and hence I did not receive the mobile connection. Due to this, I should get the refund the amount which I had deposited. But in stead of repeated request, the above dealer is not refunding the amount and in stead informed me that a draft will come from the company. Kindly clarify whether it takes more that 3 months to return just Rs.450/- for a company like your's.In this context, I expect that you will kindly take necessary step to refund my money at your earliest.
Thanking you,
Sincerely,
Ranjit Kumar Sarmah
TATA Indicom — Delay in reactivation
I can feel what you could have gone through, i had a similar experience after i bought their 'plug to surf whiz' internet connection for pc n laptop. While i was buying they said, the speed offered was better than reliance n all the blah blah. When i started using it, i came to know what speed they were taling about. I feel like crying using this device to connectto net. Please....anyone who reads this,do not ever buy a tata connection for net n tell others too.......... sir i have two post card of tata indicom really i dont need one of them the number is [protected] &[protected] between two i want to close one that is [protected] so pls tell me what is prossess for that and send me my bill for both card wright now tiil today
TATA Indicom — delay in activation of Postpaid Connection
I was not still getting activation of my postpaid connection, as it is already passed one week. and the staff of your tata indicom office were not resoponding to my complaint. I have already submitted the required documents as well the fee charges.But still there is no getting positive response from their side.
The person who has looking after my documentation is
Mr. Akshay Ph:- [protected]
Rohit Ph:[protected]
TATA Indicom Postpaid Service — TATA Indicom Postpaid Service reg
I am holding TATA Indicom Post paid service connection from 2003 onwards and paying monthly bills without any delay till today. 6 months back the company introduced a scheme on paying Rs.1000 incoming charges free for two years with call charges Rs.1 for mobile for 1 minute and for land line Rs.2. I have taken this option and paid Rs.1000.Now after 6 months they have introduced on paying Rs.650 lifetime free in this call charges per miniuteRs.0. 75 paise for mobile to mobile and Rs.1.50 paise for land line. The TATA customer service executive again asked me to pay Rs.650 for making me in to the new scheme.
When they introduce like this scheme first they have to give the benefit for me as I have paid Rs.1000 only for two years. This is the way in our country the business people are looting amount from common man and becoming rich and rich day by day.
In India Police stations, Hospitals, Courts and all other public service departments are there but this type of complaints there is no public service not available for quick action taking this as advantage all business people are become like any thing. The one person who will come and save our Indians from these politicians by making correct rules implementations.
Finally I request you to help from this problem please.
Thanking you
K Manu Raj
TATA Indicom — Delay in postpaid connections
The service providers at tata indicom outlets are not at all aware of the rules and regulation to be followed while providing post paid connections which results in Unnecessary problems for the customers wasting both the money and time.For a single connection i have been called atleast 10 times with one or the other proff and yet the connection is not activated. The outled is located at kukatpally, Hyderabad. People sitting there are fools, who are not even aware of the proofs which needs to be submitted while taking a connection.
dear i have a complint regarding pherchaes new mobile no [protected] ihave alredy sumbit all doucmnt atlest three time but still phone no not activeted plesae hlep on the same
regards
amit kumar
[protected]
regards
amit kumar
[protected]
please cancel 3 way conference my mobile no [protected]
TataIndicom — Postpaid connection not yet activated
I had given my all proof required for post paid connection on 03/03/2009. The max time for the connection to get activated in 48 hrs . Still not activated, if i call customer service they beet around the bush. Have made more then 20 calls speaking to various executives and there managers. Everyone says will call you in 15 min but no one has called up yet . Can anyone tell me how to proceed legally for there bad service .It is high time for the consumers to take action legally for such irresponsible answers.
I do agree with above complain.
I too have taken postpaid connection on 21st March 09, and I am told that same will be activated by 24th March 09, but to my surprise when I contacted the sales person (to whom I had taken connection), he investigated and told me that my connection is rejected due to improper address proof. Note here that same was no where informed to me, and when I queried from my side, only then I was told the same.
But with the great help of that person and his collegue (Mr. Saurabh and Mr.Ashu) same get activated by 27th March 09 (after a full one week). I really appreciate these two person's effort of helping me and getting my connection activated.
I too have taken postpaid connection on 21st March 09, and I am told that same will be activated by 24th March 09, but to my surprise when I contacted the sales person (to whom I had taken connection), he investigated and told me that my connection is rejected due to improper address proof. Note here that same was no where informed to me, and when I queried from my side, only then I was told the same.
But with the great help of that person and his collegue (Mr. Saurabh and Mr.Ashu) same get activated by 27th March 09 (after a full one week). I really appreciate these two person's effort of helping me and getting my connection activated.
sir good afternoon
sir i am pankaj rajpal from faridabad.
sir mera number hai [protected]. sir maine apna ye number postpaid to prepaid karaya hai 6 mahine baad. 2 mahine ho gaye hain but refundable security abhi nahi aayi hai mere pass.
sir plz mujhe meri security vapas dene ka kasht karen.
thankyou.
sir i am pankaj rajpal from faridabad.
sir mera number hai [protected]. sir maine apna ye number postpaid to prepaid karaya hai 6 mahine baad. 2 mahine ho gaye hain but refundable security abhi nahi aayi hai mere pass.
sir plz mujhe meri security vapas dene ka kasht karen.
thankyou.
sir, mera naam pankaj hai main faridabad me rahta hoon.
sir mere number [protected] ki security refund nahi aayi hai abhi tak.
plz mujhe meri security de do. 45 din ka commetment hua tha but 2 month se jada ho gaye hain
main tata indicom per case kar dunga agar mujhe meri security nahi mili.
sir mere number [protected] ki security refund nahi aayi hai abhi tak.
plz mujhe meri security de do. 45 din ka commetment hua tha but 2 month se jada ho gaye hain
main tata indicom per case kar dunga agar mujhe meri security nahi mili.
TATA Indicom — connection not activated
Dear Sir / Madam,I am Bijender Kumar, I brought a new connection of tata indicom on 13.04.2010 and paid security amount of Rs.500 after three days my connection activatied but after two day my connection unactivatied. I called customer care and he told that my connection unactivatied reason cheque bouns but i given cash to tata claint. please help me eary to early. I am attached a copy of Customer Receipt.
Thanks
Bijender Kumar
[protected]
Sir My Mobile No has yet not activated while I have perchased the post paid Sim Card bearing No 86708E7D in Mar 2011.I did'nt get any bill till Mar 2012 but now I got A bill of rupees 585.00 in Apr 2012 whereas my Sim is not activated till date and I also do'nt know my mobile No.
So You are requested to please confirm me my mobile No so that I could pay my bill .
So You are requested to please confirm me my mobile No so that I could pay my bill .
Drivers
Dear Tata Indicom Please send me TATA Indicom SXC-1080 CDMA 1* USB modem driver for windows 7 64 bit in my e-mail address (prakash.[protected]@gmail.com). Thanks & regards, Yours faithfully, Prakash BahetiCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Tata Indicom Postpaid Connection — Delay in activation, very very poor customer service!
i registered in TATA web site. but from few days ago i am not opening that one. because it is not connecting to server. i am facing this problem nearly 15 days from onwards. please go through this one