[Resolved]  Tata Indicom — Sim card not replace last 6 days

Address:

South Delhi, Delhi

Dear Sir,

Please find my correspondences with tata team but still my moblie no [protected] is not active.

i request you to please suggest me what action will taken.

Regards

Munish Manchanda
# [protected]

Dear Mr. Manchanda,

Greetings for the day!

This is with reference to your email dated 06-APR-2012 regarding non working for your Tata CDMA number [protected]. We truly value our relationship and sincerely regret for the inconvenience caused and for delay in attending to your complaint.

We would like to inform you that we are getting your issue crosschecked with our concerned department. We request you to kindly bear with us in the interim. We would revert to you shortly.

For any further assistance please feel free to call us at 121, our 24x7 Customer Care toll-free number from any Tata Mobile phones. We are also accessible from non Tata Mobile phones on [protected].

Our Photon Plus customers can get in touch with us on[protected]Toll free). We shall be glad to be of assistance.

Assuring you the best of our services at all times.

Warm Regards,
Kishor Singh,
TATA Indicom- Customer Service.

-----Original Message-----
From: [protected]@yahoo.co.in
Sent: [protected]:27:38.0
To : "customer.[protected]@tatatel.co.in" <customer.[protected]@tatatel.co.in>
Cc: null
Subject: Re: Complaint Request Closed~~M7197553 (docket number[protected]~~M7220979
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Dear

(docket no: 455116) (docket number[protected]

My moblie no - [protected] is still not working for last 4 days and your tata customer care executive fool me for last 4 days today . today i had visited below address as advice by you but no solutions till.

Now i am going to switch over my number to relience communication.
at least they have solutions for my problem.

This is my last information to you if i will not get solutions next 24 hours so i will move to relience.

I am very frustrated with your service

Regards

Munish Manchanda
# [protected]

________________________________
From: "customer.[protected]@tatatel.co.in" <customer.[protected]@tatatel.co.in>
To: [protected]@yahoo.co.in
Sent: Friday, 6 April 2012 3:49 PM
Subject: Re: Complaint Request Closed~~M7197553 (docket number[protected]~~M7209595

Dear Mr. Manchanda,

Greetings for the day!

This is with reference to your email dated 05/04/12 regarding non working for your Tata CDMA number [protected].

We sincerely regret the inconvenience caused to you.

We request to kindly visit nearest TVH and replace his RUIM card. Kindly visit M/s Arora Traders, A-88/6, AMRITPURI, DELHI, Main Market Garhi ([protected]).Kindly write us back in case of discrepancy.

For any further assistance please feel free to call us at 121, our 24x7 Customer Care toll-free number from any Tata Mobile phones. We are also accessible from non Tata Mobile phones on [protected].

Our Photon Plus customers can get in touch with us on[protected]Toll free). We shall be glad to be of assistance.

Assuring you the best of our services at all times.

Warm Regards,
Ankit Gupta
TATA Indicom- Customer Service


-----Original Message-----
From: [protected]@yahoo.co.in
Sent: [protected]:52:39.0
To : "customer.[protected]@tatatel.co.in" <customer.[protected]@tatatel.co.in>
Cc: null
Subject: Re: Complaint Request Closed~~M7197553 (docket number[protected]~~M7209595
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Dear Sir,

(docket no: 455116) (docket number[protected]


My Moblie no [protected] is still not working

As per your customer care my moblie no shows in your system activate but my moblie no is not working for last 72 hours. tell me the solution otherwise i will go with legal action

i suggest to my HR Dept. please cancelled all 44 connection of Tata Indicom (Aegean Offset Printers)


Regards
Munish Manchanda
# [protected]


________________________________
From: "customer.[protected]@tatatel.co.in" <customer.[protected]@tatatel.co.in>
To: [protected]@yahoo.co.in
Sent: Wednesday, 4 April 2012 4:57 PM
Subject: Re: Complaint Request Closed~~M7197553

Dear Customer,

Greetings for the day!

This is with reference to your email dated 04/04/2012 regarding non working of your Tata CDMA number [protected].

We sincerely regret the inconvenience caused to you.

Please be informed that we have registered your complaint related to (above mentioned concern) with docket number[protected]. The same will be resolved by 05/04/2012 16:45 and you will be duly notified upon closure. Kindly make a note of this docket number for your future correspondence.

For any further assistance please feel free to call us at 121, our 24x7 Customer Care toll-free number from any Tata Mobile phones. We are also accessible from non Tata Mobile phones on [protected].

Our Photon Plus customers can get in touch with us on[protected]Toll free). We shall be glad to be of assistance.

Assuring you the
best of our services at all times.

Warm Regards,
Neelanshu Sharma,
TATA Indicom- Customer Service


-----Original Message-----
From: [protected]@yahoo.co.in
Sent: [protected]:35:55.0
To : "[protected]@tatatel.co.IN" <[protected]@tatatel.co.IN>
Cc: "customercare.[protected]@tatatel.co.in" <customercare.[protected]@tatatel.co.in>
Subject: Re: Complaint Request
Closed~~M7197553
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Dear Sir,

My complaint is still pending my moblie no [protected] is still not working for last 48 hours.
Regards
Munish Manchanda
# [protected]



________________________________
From: "[protected]@tatatel.co.IN" <[protected]@tatatel.co.IN>
To: [protected]@yahoo.co.in
Sent: Wednesday, 4 April 2012 1:10 PM
Subject: Complaint Request Closed


Dear Mr/Ms. Munish Manchanda,

Reference: Tata DOCOMO no:[protected].

Thank you for
reaching out to the Tata DOCOMO Customer Care Team.

We trust your complaint, docket no: 455116, has been addressed to your complete satisfaction.

For any further assistance, please do not hesitate to call us on our 24x7 toll free number: [protected] (for Prepaid), [protected] (for Postpaid) or mail us at customercare.[protected]@tatatel.co.in. Tata Photon plus users may also call us on[protected]Toll free).

You can also get in touch with our Nodal Officer Kanika Sharma on[protected] & null if the resolution provided has been less than satisfactory.

Thank you for choosing Tata Teleservices Limited as your preferred telecom partner. We value your patronage.


Thanks and Regards,
Customer Care NEW DELHI
Tata Teleservices Ltd