[Resolved] TATA Indicom Walky — Disconnection and refund of security amount

Sandeep Kumar Rout

from Kolkata, West Bengal

Address:

Khordha, Odisha

Respected Sir,
I submit the follolwing few lines to take action as per rule and save me harassment and agony
After receipt of telephonic request from the consumer care of Tata Indicom Tele Service I accept their request and paid an amount of Rs.1622/- for a Tata walky connection with effect from 16.10.2007 on the scheme of two years free rental basis. I have paid all bills from 16.10.2007 to last August 2009 and their after request at the Tata Hub at Saheed Nagar, BBSR for disconnections of the service. From that day onwards we did not use the phone any way. The staff at the HUB directed me to contact the Costumer Care for disconnection. Accordingly I requested them over telephone for disconnection and sent massage for disconnection of service, return my security deposit and receive their Hand set.
The did not took any interest for disconnection on the other hand some body from the C.C. said me over telephone for deposit of bills amounting to Rs.540/-. I replied him that We are not using the phone and it was a rent free connection. So without using the phone there is no question of payment of bill. I also requested him to disconnect the service but he told me to continue the phone with other scheme so that they will waive the bill. But I did not agree his proposal and he also did not disconnect the phone line.
In the month of October, 2010 some body told my father to deposit the bill amounting Rs.900/- for the walky service and he refused to pay and requested him to take away their handset and return the security deposit. He threatened to drag us to court of law for non payment of dues. I contacted their consumer complain department regarding the issue. And received email that he had directed their Bhubaneswar Nodal officer to finalize the matter. I have also requested the Nodal officer to sent me detailed final bill for payment and to adjust the security money and get back their hand set. But they are not finalizing the dispute and harassing me.
I, there fore request you to take steps for direct the Nodal officer, Tata Indicom Service to finalsie the dispute and return the security money and receive the handset. I have no interest to utilise their service any more. I shall be obliged for your timely action in the matter.
Yours faithfully,
Sandeep Kumar Rout.
Mob: [protected], [protected]@yahoo.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Suresh

from Jammu, Jammu and Kashmir

TATA Indicom / Walky — Disconnection

I have a Tata Indicom walky at my residence in my brohter's name & I have given standing instruction to my Credit Card issuing bank to clear the bill amount of Tata Indicom for the past 3 years.

The amount used to be debited to my Card all these days and now Tata Indicom has disconnected the outgoing calls siting non payment of bills.

I am unable to speak to their customer care executives also as Tata Indicom have put in a ridiculuos system, which does not allow any one to their customer care executives.

This is ridiculuos by any standards of customer service

Sunil Nayak

TATA Indicom — No Refund for the Handset after cancellation

This is to inform you that I took this connection 65836381 in Aug or sept 2008 paying Rs.1000 as deposit. As mentioned by the sales representative and have been barely using it since then. Now that i have no use of it, planning to cancel it. When i spoke to Customer service they say that, there is no deposit against my phone account. When asked what do i do with the walkie, these people say i got the walkie for Rs.1000 and i own it so i should keep it. Now tell me what do i do with the walkie after cancellation.
This is absolute Cheating

Regards,
Sunil Nayak

Pradeep Sudama Mishra

TATA INDICOM(WAKY) — Disconnection of Phone

Dear Sir,

My Phone No. 64290503,
While we booking our phone No. 64290509, that time we submitted our all document such as
Driving license and PAN Card xerox.
but this day our Phone is disconnected they are asking to submit document.
when we i go to submit document it's not tally with there record, they say the phone is not
booked for you.
what can i do ?
Please suggest how can i get my No.

Pradeep
[protected]

tatacomplaint

from Mumbai, Maharashtra

TATA Indicom — NON-REFUND OF SECURITY AND HARRASSMENT AFTER DISSCONNECTION

From--- DR. SANGRAM S YADAV, NEERPUR (NARNAUL)[HARYANA] 123001.
[Activist & Member- Human Rights/Amnesty International & Consumer Voice Organisation]
Date: 24 May,2011.
TO Copy Retained E-Mail/Regd./SP
Telephone Regulatory Authority of India (TRAI)

Hon’ble Sir/Madam,
As the subject above, the so-called complaint(s) against the service provider are gradually increasing day by day and has become a fashion or habit of such companies as the instances in vogue. Earlier communication(s) vide dated 21/10/2010 to the TATA TELESERVICES Ltd., New Delhi for the disconnection & refund of my Security deposit amount after the adjustment of the bill-amount and followed by a complaint[protected]:48 AM dated 07/12/2010) to TATA Tele through NET as reminder by the subsequent communication (REMINDER) to the TATA TELESERVICES, Rewari (Haryana),the local office dated 13/12/2010 for the same purpose. But there was no response from the esteemed company. I do not think the cause of apathetic attitude may lead to any positive view in the mind of a victimized consumer. Is this independent India our freedom fighters envisaged to be followed?

It’s a matter of grave concern that poor consumer services & harassment of sorts are increasing despite repeated instructions by the Hon’ble Regulatory authorities/Hon’ble Consumer courts or the similar from time to time.
Actually such malpractices & apathy lead the consumer-service provider relationship negatively. The rapport be amicable & cooperative so that the same be persistent with the passage of time for long & in future.
What to talk about a common consumer fighting with such so-called ‘trouble provider(s)’!
Expecting justice and the staunch directions to the service provider(s)/ Telephone/mobile companies avoiding the incidents of victimization of the consumer(s) in future for brighter INDIA.

Thanking you for your condescending positive gesture and regards!

(DR SANGRAM)
[protected]@gmail.com [protected]