[Resolved]  Tata Motors - Tata Nano — Very poor mileage of 10.5 Km per litre

Address:

Chennai, Tamil Nadu

I had purchased a Tata Nano LX Sunshine Yellow on 9th November 2010 and to my utter dismay found that the car gave me a mileage of just 10.5 Kms per litre in Chennai traffic.

I have tested my car on six consecutive occasions and each time the mileage obtained was around 10.5 Kms per litre (the data recorded in the attached excel sheet is self explanatory).

I have sent any number of mails to Tata Motors but they are just not willing to accept that there is problem with the engine of my car. Initially they attributed this poor mileage to bad driving and gave me a lot of driving tips but recently a team from the Plant came and tested the car and confirmed that the car gave a mileage of only 10.5 Kms per litre on the same route that I take to Office and back. They also stated that the same car gave them a mileage of 23 Kms per litre on the Highway. This is obviously a very ridiculous statement.

However, they blatantly refuse to put down in writing the results of the mileage tests they conducted with my car from 19th to 21st May 2010. I was given a 30 minute presentation on 21st May 2010 after the tests during the course of which Mr. Gopala Krishnan, Senior Manager – Service at Chennai confirmed the following :

1) My Tata Nano gave a mileage of 10.5 Kms per litre when tested by their testing team in the same route that I travel to Office and back in peak time city traffic. (This clearly reconfirms the data in the attached chart prepared by me after testing my Nano for six consecutive full tank to full tank testings).

2) My Tata Nano gave an improved mileage (not sure what the figure is) when the testing was done by their testing team at two other time schedules in lesser traffic.

3) My Tata Nano gave a mileage of 23 Kms per litre when tested by their testing team on the By Pass Road upto Tambaram (Highway)

I had purchased this car only after seeing an article in the media (copy attached) in which ARAI had stated that the Tata Nano was the most fuel efficient car in India which returned a mileage of 23.6 Kms per litre. Unfortunately my experience has been quite contrary to this.

I have exchanged any number of mails with Tata Motors since 2nd February 2010 but even now after having covered more than 3300 Kms I am getting a ridicilous mileage of around 10.5 Kms per litre with a car with an engine capacity of 624 CC.

I would even accept a mileage of 16 to 17 Kms per litre but a mileage of just 10.5 Kms per litre is totally unacceptable especially when the ARAI certified mileage is 23.6 Kms per litre.