[Resolved]  Tata Nano Car — REFUND OF CANCELLED APPLICATION FOR CAR

Address:

Ludhiana, Punjab

Tata Nano Manufacturer / Mr.Ratan Tata,

I have applied for Tata Nano Car vide Application No.[protected]Revival No.51782) through M/s Garyson Motors Pvt.Ltd.,Ludhiana.

I have paid the full amount of car vide Ch.No.806265 dated 21.08.2009 for Rs.1,50,769/- drawn on SBI,Overseas Branch,Ludhiana.

I have cancelled the car vide your ref.No. VKEKA-21462 during m/o Nov’2009 due to late delivery of car.

After that I requested for refund after submitting all necessary documents as per instruction of the dealer i.e. 1)) original allotment letter 2) Photocopy of PAN Card & 3)Photocopy of DD No.342882 dtd.19.09.2009 for Rs.1,20,000/- drawn on PNB,Mumbai provided by Garyson Motors Pvt.Ltd.Ludhiana.

But, I regret to inform you that after 6 (six) month, I have still not received my refund amount.

When I am contacting with dealer they are saying the refund of Rs.1,20,000/- will be issued by Tata Motors & balance Rs.30,769/- (Rs.150769/- - Rs.120000/-) will be issued by them after issuance of Refund of Rs.1.20 lakh by Tata Motors.

When I am contacting with customer care of Tata Nano, one executive is saying your refund has been issued, “You will received the same within week” . After one week when I do not got the refund cheque. I have contacted with customer care, executive is saying your refund is under process. I have contacted for refund with customer care several times, but all in vain. When I am asking to give me the number of concerned department. They are saying you can not contact directly, We have noted your complaint & forwarded the complaint to the concerned department. Your refund amount will be issued within week. But I have still not received the refund amount.

As per my knowledge Tata Motrs Ltd. is a reputed concern,whenever I have not dealt with Tata Motors. But after dealing with Tata Motors
for refund, the company has been changed my views. Tata motors is cheating me from last six months.

I request you again, please issue my refund amount alongwith interest without any further delay. Otherwise I have to go to consumer court.

Awaiting your reply,

Asha Sharma