[Resolved]  Tata Nano — FRAUD IN DELIVERY OF MODEL

Address:

Bahraich, Uttar Pradesh

I purchased TATA NANO LX(SE)top model from Shree Dev Wheels Pvt Ltd. Kedia Bhawan Near Railway Crossing Gonda Rd. Bahraich UPMOB. NO. [protected],[protected],[protected] on 16-01.2013 after exchanging my Maruti 800 1999 model. After receiving the car BEARING chesis no. MAT 612256CKH57011 & ENGINE NO. 273MPFI07GXYK56405 ON BEING ASSURED THAT THIS CAR SATISFY THE BSIV& IS THE TOP MADEL OF LX WITH SPECIAL EDITION.
I COMPARED THE FEATURES WITH THE BOOKLET & FOUND THAT THERE WAS ONLY ONE DOOR LOCK GIVEN WITH THE DRIVER SIDE WHERE AS THERE SHOULD BE AN OTHER DOOR LOCK WITH THE SIDE PASSENGER SEAT .
ON ASKING IT FROM TATA CUSTERMER CARE ON TOLL FREE NO. [protected] I WAS AGAIN INFORMED THAT THIS MODEL CONTAINS TWO DOOR LOCKS BUT CONTINUOUSLY DUE TO DOWNING OF SERVER? THEY ARE UNABLE TO LODGE MY COMPLAIN. WHERE AS DEALER IS TELLING THAT THIS IS THE NEW MODEL & CONTAINS ONLY ONE DOOR LOCKS. OTHER FITTINGS ARE ALSO LOOSE.
ON MY COTINUOUS INSISTING THEY LODGED MY COMPLAIN ON 23/01/2013 BUT TILL NOW NO POSITIVE RESPONSE CAN BE SEEN.
NOW MR. SHRISH GOEL TERRITORY SALES MANAGER IS SHOWING HIS OWN EMAIL THAT TATA NANO LX MODEL WILL BE AVAILABLE WITHOUT THIS FEATURE FROM JUNE 2012 WHICH ITSELF IS SUSPICIOUS AND THEY ARE UNABLE TO SHOW THE AUTHENTICITY OF THAT EMAIL.AND ALL THE LX MODELS AVAILABLE ALL OVER INDIA ARE HAVING TWO DOOR LOCKS THEN HOW IN ONLY IN MY MODEL ONLY ONE DOORLOCK IS GIVEN.
Please convey my message to the concerned officers who can help me in time
d.n.tiwari [protected] my e mail id [protected]@yahoo.co.in