[Resolved]  Tata Photon Plus — very slow speed

I get fedup with tata photon plus,. i am only getting 28kbps and my plan is of 1100 Rs for which they claim upto 3Mbps.

several time i call to their customer care but still the situation persist.

I AM A PHOTON PLUS USER FOR LAST 15 MONTHS. I AM STAYING AT THANE. I GET AVERAGE SPEED OF DOWNLOADING BELOW 20 KB. I COMPLAINED . BUT THEY R SAYING IN MY AREA SIGNAL WEAK. I AM STAYING IN CITY AREA. STILL HAVING PROBLEM . IAM VERY MUCH DISAPPOINENTED BY PHOTON PLUS SERVICE

i can not help but agree.

Im using this device from last 2 months & experiencing that same speed of 100 kps & downloading 10 kbps ( maximun speed which i get ) . i have register several complaints but nothing had happened, always get same response, Mr. Vidyajit was very right abt the speed that it should be 1.5 Kbps not 1.5 Mbps, tata is such a flop connection in every thing from mobile to net..the company ever...//
althougn my signals are always 100% but speed is same a max . of 100 Kbps .Such a big flop, stupid, damn device i'v experienced ever...
We customer should file a legal complaint against this company, , otherwise thay continue to make fool of customers.../////////

Tata Photon Plus — VERY VERY SLOW SPEED

Hi this is pradeep, i bought a TATA photon plus about 3 months back and the person told u will get a speed up to 3.1 mbps and i used to get a speed of 0.15 to 0.20 not even 1% of speed he told, i made a complaint so many times regarding this issue ,they send some person comes and he says this is the speed what u can get and they dont give any solution for the problem.

worst worst worst worst worst worst worst worst worst service by TATA PHOTON people

DONT BUY PHOTON PLUS THEY CHEAT PEOPLE

this tata photon is so so slow and slow.pls give me solution if anybody know.[protected]@gmail.com

Tata Photon Plus — Tata Photon Plus is Very Slow

If anyone planning to have a Tata Photon,just by looking at fancy Advertisement..Please make sure there are other options also Available. Its not working in Delhi-NCR, speed not more than 20KBPS Downloading....

Its a costly product to bid with.... Please don't buy... Or i[censored] like to have one than buy a Datacard Device in which u can have any of the operator services....

Loyalty.....its costly

Regards
Loyal Customer... :) lol

hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!

All we have to do is get in touch with as many people as possible here who are victims.

call me: sachin: [protected](bangalore)
please share your contact number and ur location here.

I am using Tata photon plus for the last one year (Photon No. [protected]) with post paid monthly subscription of Rs 950/- (5GB, unlimited). The download speed never reach the promised 3.1 Mbps, the average speed is always fluctuating between 100 to 300 Mbps. A couple of times it reaches 1 Mbps in the last one year for very few minutes. They are the cheater of customer and minting money from customer. I request, all those who read this not to prefer TATA Photon Plus at all. Is there any one to take these cheating company to the consumer forum and let them pay for their crime.

Dear Mr. Lal Ralte,

Greetings from Tata Docomo!

We would like to inform that, your current plan is Photon Plus Unlimited [protected]@950 and as you have crossed usage limit on 28-OCT-2011, the speed has been capped to 155Kbps. Please be informed that, the speed will be restored to 3.1Mbps from the next billing cycle i.e. 09-NOV-2011.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected]

Thanks and Regards,
Customer care
Tata Docomo.

Tata Photon — very slow speed

Dear sir myself vikram patil. i am using tata photon which gives me very slow speed the max. download speed i get on my photon is 10kb/ps which is unfair because i pay 800 evey month i just want to know if you can help me with the speed or not because my friend who lives in bandra he get 200kb/ps speed we both have same plan if you cant do anything about speed then tell me the procedure for refund. my photon no. is [protected] and my contact details [protected] you can also contact me on my email [protected]@gmail.com

Dear Mr. Vikram,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned department spoke to you and updated the resolution regarding the slow speed issue according to the complaint bearing vide docket number PTC[protected].

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Tata Photon Plus is pure in terms of broadband and connectivity. Better shift to prepaid and demand a signal booster antenna. Tata Photon is CDMA connectivity like Reliance. Avoid CDMA and go only for GSM wireless connectivity, but not that of BSNL. BSNL is good only for landline broadband connectivity. I too am stuck with TPP but as prepaid (512MB/month for Rs350) and also use BSNL Combo plan for landline broadband.

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Ms. Gusain,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us the screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.

Further, we request you to test your device speed from the below sites.
www.speedtest.com, www.testmyspeed.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Thanks and Regards,
Customer care
Tata Docomo.

Hi Concerned,
Am using tata photon plus since 3 months and a/c number is [protected]. At starting it was having good speed but after one month it is very slow and some times it wont work only, to open one web page it takes minutes together and some time i get fed up and close the laptop itself. If check the network it is full only. No customer service is good. Till now they call only for payment pending if any or else no customer service. I have tried to lodge complain on their website only interesting thing is their web page is not working properly. These people are simply using TATA name... Please help on this ASAP

Thanks
Vikram