[Resolved] Tata Photon Plus — wrong information | |||
i purchased an tata photon plus with no. [protected] MEID:A[protected]DAFE on 3rd of april 2012, from OMNI COMMUNICATIONS based at d-480, palam extn, near HP gas agency, pamphal chowk, sec-7 dwarka, new delhi-110077, i purchased the photon with an assurence of speed upto 3.1mbps for 1st 1 GB and then after 512 KBPS after that, Untill 1 GB speed was about to 600KBPS, and after that when i checked the spee it becomes only 10-12 Kbps, when i confirmed it from customer care of tata communications they said after 1 GB speed will come doen to 32kbps as maximum speed, And they could not helped me there and refused to close my account as according to them 1 month has not been completed yet, when i called to OMNI COMMUNICATIONS then had no answer for 1st time and asked me to hold, then they disconnected my call and never pick again. please help me out of this.... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
even i have the same problem
Dear Mr. Makhija,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us the screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.
Further, we request you to test your device speed from the below sites.
www.speedtest.com, www.testmyspeed.com.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us the screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.
Further, we request you to test your device speed from the below sites.
www.speedtest.com, www.testmyspeed.com.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
I also bought a walky combo from Omni Communication, based at d-480, palam extn, near HP gas agency, pamphal chowk, sec-7 dwarka, new delhi-110077,
Then they commit me that my connection will be activated withinf 1-2 hours. now 48 hours have passed but none of them is working. And none of omni communication staff is picking my call.
And when i call from any new number then by mistake they picked my call but didn't give any satisfactory answer.
Please help
Then they commit me that my connection will be activated withinf 1-2 hours. now 48 hours have passed but none of them is working. And none of omni communication staff is picking my call.
And when i call from any new number then by mistake they picked my call but didn't give any satisfactory answer.
Please help
I have faced the same problem with Omni Communication, based at d-480, palam extn, near HP gas agency, pamphal chowk, sec-7 dwarka, new delhi-110077.
It has been more than 48 hrs and the Tata Walky is not activated. the man who delivered it did not even know the phone no. of the instrument and the accompanying sim. I dont know if they were frauds.
Omni is doing frauds in the name of Tata.
It has been more than 48 hrs and the Tata Walky is not activated. the man who delivered it did not even know the phone no. of the instrument and the accompanying sim. I dont know if they were frauds.
Omni is doing frauds in the name of Tata.
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Tata Photon+ — Wrong information
I have bought a new tata photon+ from hot spot on 26th or April 2010.The hotspot person told me that u can surfing all the web site free of cost, company charged you only when you download some content.
but now on 3rd may 2010 i found that company charged me for surfing also, means the company hide these condition and they didn't tell me before purchaging this photon+,
now i m facing lots of problems bcoz i have bought this for some urgent work bt it not working right now.
Please solve my problem