[Resolved]  Tata Photon / Tata DoCoMo — service blocked without any reason

Address:Jammu, Jammu and Kashmir

sir, i have photon no [protected] iam using this connection since more than 02 years, previously this connection was postpaid more but one year back i converted this connection to prepaid now recently i reacharged this connection and i was using since 3 days after that my connection is blocket without any reason , even without infroming me , then i call up 4 -5 times to customer care but every time i called they just reply that it is block due to some fault and it will restore after 03 hours , since two days iam listeing this but till time it is not fuctioning , then i visited to reliance outlet residency road jammu , but without giving me any positive feedback i have been told that do whatever you want to do and it will not restore and also submit document again ,

this was very bad response i got from tata outlet ,. please sir i request you to kindly take a legal and strong action so that they ll not do this again to another customer .


my email :- [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Tata Docomo — Service is blocked

Tata Docomo service is too bad ,
My mobile service both incoming and out coming calling is blocked
and informed me that my identity proof is not complete
but i ready given my identity proof so many times
I am using this number more than three year (when i brought it was tata indicom 2008)
also there customer care service is too bad
They don't want customer satisfaction but they want only money
cheating customer like me
“Maybe this world is another planet's Hell.” -Aldous Huxley
Dear Customer,

Please submit the documents at any of the nearest TATA outlet for the activation of the number.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Sir,

I am using tata docomo prepaid connection([protected]) since last 20 months. This number was registered for all my banking transactions. Now this service got stopped without any intimation. I inquired at a tata outlet. They are saying it was registered with some other person name. I purchesd the SIM in one shop. I produced all supported document. The sim has the balance of Rs.500/-.

How can I get my money and connection back. Please help me in this.


Regards,
Ravisankar B
mail id: [protected]@yahoo.co.in

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