[Resolved] Tata Photon + — Worst Customer service | |||
Hi , With regards to my Photon Plus No [protected] , I have asked for the plan change in the month of July , but it was not done stating that there was an technical issue , again i got the same bill . When i called customer care again they were very rude to me and disconnected my connection and every time when i call CC they were not responding . But I used to get my bill . I really don't understand if i don't use i mean i connection was disconnected then how can i get bill. And again this collection people called me and Asked me to pay the bill for the 1st time , i told my concern with that fellow who called me . But next time onwards i used to get harassment calls and started saying " come out i will see u "(raudism ) . TATA PHOTON is not responding to me now . So thought of registering a complaint in the local police station on harassment calls and Also Consumer court Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Rakesh,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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my name is Amit, tata photon+ number is [protected] ....m not able to use my device from past 2 months ( that should be enough to open up your eyes) & regularly almost twice a week complaining to your customercare since then...from the past 2 weeks your stupid nodal office members are making false promises of JE visit....there has been not a single JE visit from your end since past 2 months & now m frustrated & writing this email to you guys ....
i've tried the highest authorities i could talk to including Mr. mayank Jain, Veneet Bhatia & Sudesh & i found them too useless & irresponsinble as your other CC executives....
these guys are simply ruining the reputition of a good brand name like TATA with this kind of lazy behaviour ...i mean a small issue that could be solved within hours is taking so long that it's been over 2 months & these all guys are still answerless .........
still i[censored] are not able to resolve this issue ...i want my full money back i spent on purchasing your sluggish device , so that i can go with Reliance or MTS ......i chose TATA over reliance but i now guess i made a wrong choice & i want my full money back...........i don't want to hear more excuses from your end...just a straight answer...can u solve this issue now ?? or just take your device with you & pay me my 3500 bucks ....
waiting for a quick response
Amit