[Resolved] Tata Sky — Charged for Grand pack when I have taken South economy pack | |||
I have taken connection from tata sky, in Jan 2011 Sub ID [protected] for South economy pack, I was told that if I pay the Rs 999/- through credit card Grand pack will be given free for one month. I have agreed for the same but the system continues to charge as per Grand pack even after one month, even though my connection is South economy pack according to the supervisor Mr Sudhir I should have called him and changed the package to South economy, but I was always on South economy pack and the system is not changing from Grand pack to South economy after the free period. This is a system bug, I should not be charged at that rate for their mistake. I came to know about it when I received SMS for payment remainders. I request you to reverse my money which was deducted for Grand pack which I have not asked for and should be charged for only South economy only. I deserve a free connection for 1 year for identifying the bug in tata sky s/w Your sincerely Uma pathy Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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