[Resolved]  Tata Sky — Not changing the package

Address:

Bangalore, Karnataka

Hi I am using he Tata sky set top box. Recently i got a call from them regarding an offer, to get the Supreme Sports pack annually for a recharge of 1200. After the recharge is done, they are not changing the package and i am not getting these new channels. Still i am getting the old channels. The customer care says that the offer packages are to be changed by the back end team. I have waited for more than 36 hours, still no one from such team is calling me. It is just waste of time with these tata sky. They dont provide the enough information. They cannot handle any work , they dont care for the customers. I have been calling them daily 4-5 times and every time it is a different story from them. I suggst dont rely on them.