[Resolved] Tata Sky — EXCESS BILLING AND CHANGE OF SCOPE OF SERVICE UNILATERALLY | |||
TATA SKY OPERATES THROUGH CALL CENTERS THE STAKEHOLDERS OF THE COMPANY INVOLVING TATA AND STAR AND NOT ACCESBIBLE FOR ADDRESSING GENUINNE COMPLAINTS THEY HAVE BEEN PAID RS9400 UPFRONT FOR 2 TV SATELLITE POINTS IN THE SAME RESIDENCE. THE PROMISE OF SERVICE WAS FOR A FULL YEAR TILL NOV, 2011 HOWEVER I RECEIVED A REMINDER FOR RECHARGE FOR SECOND TV LINK ON 31ST MAY, 2011 AND SINCE I DID NOT PAY UP THE LINE HAS BEEN SWITCHED OFF BY TATASKY EVEN THE FIRST TV CHANNELS HAVE BEEN REDUCED SUBSTANTIALLY NAMELY THE ENGLISH NEWS CHANNELS, THE SPORTS CHANNNELS AND ENGLISH MOVIE CHANNELS HAVE BEEN REMOVED, I AM SURE THAT THERE WOULD BE MANY MANY SUCH CASES OF INJUSTICE BY THIS COMPANY WHICH NEEDS TO BE INVESTIGATED Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Tata Sky — Excess charging for service
Sir/Madam,My subs ID is [protected] and I had recently relocated and had informed the TATA SKY for reinstallation of my connection. I paid Rs. 600 for relocation. Within 10 days there was no signal .I registered the complaint withTatasky and they again deducted the service charges of Rs.350 .I called customer care but they said that the dish must have been moved by wind or storm. There was no storm nor any speedy winds. All the dishes of the surrounding area are working fine. I feel the technicians must have loosely fitted the dish in the first visit for which Tata sky is not agreeing. Please refund my service charges.