[Resolved]  Tata Sky — Very bad service: Installation delay

Address:

Bhopal, Madhya Pradesh

I have purchased Tata Sky connection on 3rd November. I am still waiting for a call from tata sky for installation and setup box. I was assured that installation will be done within 5 days but nothing has been done till date. I have contacted tata sky customer care executives many times and have raised 2-3 requests, but even SLA of these requests have been breached(72 hrs). Every day i get the assurance that it will be done within 2 days but story continues the next day. Its very frustating to call and track for installation each day. My tata sky details are as below:
Date of purchase:3rd Nov. 2010
Mode of purchase: Online
Customer Id:[protected]
Request No:1-[protected](already 6 days have past by and no action taken. SLA was 72 hrs)
Installation pending since 14 days.

Ashish Vyas
[protected]