[Resolved]  Tata Sky — Unjustified charges

My Subcriber id is [protected]. On 21st Nov'08 my digicard balance reached zero (0) and i was out of station from 22nd Nov to 1st Dec therefore i have not recharged my account. On 2nd Dec' 08 i have recraged my account with Rs. 200 & found that my account balance is Rs.176.62. From customer care i came to know that i have been provided with a three (3) days grace period after my balanvce become 0 & that has been charged now. Please note that i have not asked for any grace period & therefore i will not beer that charge. Further, in your contract documents also no where it has been mentioned that 3 days grace period will be chargable. I take this as a voluntary service and therefore tata sky should beer the charge.

I am giving you 3 days time to sort out this matter & to withdraw the charges for those 3 days and to credit my account with the same amount.

i case the matter has not been solved by you within 3 days i will refer this matter to consumer forum to resolve this matter.

Looking forward for your early response.