[Resolved]  Tata Sky — Malfunctioning Digicomp Not Changed

Sir/Madam,

I write this letter to complain you about erratic & slow-responding TataSky+ Digicomp (Very heftily priced at Rs. 6000/- on exchange basis) which despite several complaints on their helpline (should be Toll-free but is chargeable) have not been changed but informed instead that it is the same with all TataSky+ Digicomps and that I will be charged Rs. 350+ if in their supreme judgment & world-beating wisdom there is no such problem.

I also see that every few days or so, some petty amt. between Rs. 2-10 gets charged to my account and gradually my balance keeps reducing. I never send any SMS or any such cash-generating gimmicks resorted to by TataSky. Why then am I being unnecessarily charged. What is the use of keeping a healthy positive balance if Tatasky keeps deducting my hard-earned money on frivolous grounds?

Tatasky is not behaving like a reputed corporate house but some petty thief even stooping to the extent of charging for such basic right (not some bloody service) as enquiring about one's own (not theirs) a/c balance (which no Telecom operator nor any bank does) forcing one to SMS (again Chargeable- what a SHAME !!) for the same which should anyway be updated on a daily basis on Tatasky itsel[censored]nder Account Information.

I have told them that in order to protect other people from getting cheated by Tatasky, I will use the internet to spread the news of this incompetence, shameless attitude of TataSky and its gross neglect of customer grievance to several hundred of people who are waiting to see which DTH service provider is caring about its existing customers and not greedily eyeing just the future prospects.

Sanjeev Agarwal
Cell : [protected]
Subscriber ID : [protected]