[Resolved] Tata Sky — Annual scheme purchased

[Resolved] Tata Sky — Annual scheme purchased

D Dinkar.C.Pandya from Mumbai, Maharashtra

I am senior citizen and have purchased the annual scheme purchased from Tata sky as i have done prevoiuslly.But i got a call on 23/04/09 that my annal package scheme is due to expire on 22 nov 2009.Where as i had charged the amount Rs 2600/. in the month of Feb when they had offer Annual Scheme for Rs.3300/- but you will get it for Rs 2600/.After a month passed i was told that after booking the scheme you did not call us .So the system was not update for that. Please tell me if payement is collected through system and informations needs to be done Manually.I do not understand how these guy's function. This is clear cheating with senior citizen with there marketing language.Please help me Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

consumer.ranjan

from Mumbai, Maharashtra

I got a call from Tata sky customer care for discount on annual package on 22nd march 11. As suggested within a weeks time I deposited Rs.1300/- instead of Rs.1200/- for this discounted Annual package. On 22nd July I am being told that your account is in minus and you should recharge your account. This is how many customers are being cheated by TATA SKY.

I fail to understand when TATA SKY people are calling and I am responding to their call by depositing the said amount why this behavour.

Ranjan-----Indore