[Resolved]  Tata Sky — non functioning connection

I bought a setup box in the month of Jan 24th 2009 from Bareilly (UP) of tata sky with a spacific note that the said connection is to be installed at my summer cottage at Nainital uttarkhand.the dealer after checking up from the regional office confirmed the the set be made funtional by their service deptt at nainital on 25th
to my surprise no body turned up
On repeted qurry with the dealer and the help line i was told that since area pin code is not provided the connection cant be installed
I said no body asked for it otherwise i would have provided it but in any case my address is very significant my mobile & landline numbers are with youyou could have sent a man to install it
reply was wait for a day
on 26 some body ringup and say its a holiday
I said fine I was on a vacation for 2 days on 27th I have to attand my workat bareilly this set is a wast for me
On my return i sent back the set up box to the dealer from whome I bought it
Any how I got more then 20 calls from different offices pacifing me and each assured me that the connection will be installed on my next visit to nainital
I informed the service provider that i will now be their at nainital on 29th march on wards for a weekany how after a lot of haressment qurries verbal dules arguments the dam thing got funtional
I was now given a fresh ID[protected]
I again visited my cottage in Apr28th the dam thing was not working
I registered a complaint reponse was complaint has been registered some body will attand to you next day
Next day no body turns up
30th they inform me the man who was to attand it is indispensible
I said i am going back now when I will be back to this place I will be informing you
I informed them on 7th may that I am there please send some body to attand it
finally the man comes on 8th and after wasting my time says who has installed this at this place no signals are here I will have to reinstall it for this you will have to register a new complaint and deposite the fresh reins tallation charges
I said it was installed by your men and it had been funtional after that for good 15 days now how is it possible that signalls are not comming now more over in case the signals are not comming at this place I have a copus as big as one acer you checkup wher the dam thing can be installed Any how now registering a new complaint and paying you reinstallation carges is out of qustion
He said previously the signals might be comming but in a months time the trees have grown and leaves are there so nothing can be done for a place like this you should have bought some other DTH insted of this
I went back to help line I was told it is no point talking to them first I should get the account recharged then only they will tell me what is wrong
I thing that it is a curse to buy a TATA SKY

Yogesh Prasad