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[Resolved]  Tata Sky — very poor service and not responding

I have installed Tata Sky in last month. But there is signal failure from last 20 days. i have lodged complaints for 2-3 times engineer came and doing somthing . it will work for 1 hr and again got message of No Signal on screen. I am very much fedup with this . they are not respoding properly. they are giving telephone nos of engineer but neither will pick the phone. Today also My Tata Sky is not working.

Pl do needful and provide me the valid telephone no. of any senior officer customer care.

Sainath
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  21 CommentsShareTweet

Comments

Tata Sky — Bad Customer Service

1) 65hrs response time for my comp.no.1-[protected].
2) no response on comp.no. 1-[protected]
3) long waiting cust care nos
i am unable to know my packages . what are the charges that are deducted monthly .
very poor customer care service . they never pick the phone
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Tata Sky — BAD SERVICE AND RESPONSE FROM TATA SKY.

Dear sir, i think this website is a waste of time...
am complaining you about BAD SERVICE AND RESPONSE FROM TATASKY. but nothing is changing. i just dont know why you people are so weak. the whole indian government system is like this. when you have this website and accepting our complaints then why you are not acting on it.???? If you are little intrested about your work and if you really want to help the consumer then please please help me. My tata sky ID is [protected]. am not able to watch star one, star plus, zee, sony etc channels from last 20 days.even after paying the full money for it. when i call the customer care officer, they said i should give 350rs for the technical service provider. even if nothing is wrong in my digicomp or LNB.
but suddenly on 01 february these channels came. and the next day again the same problem. i had erlier complained you about this but nothing is changed. so please help me to get rid of this problem.
got tatasky installed thinking it to be the best which came out to be worst in case of reception. there is always a signal problem and after a complaint the engineer finally manages to make it after 2days and when the problem is solved and even in very little rains there is no signal. And when we complain this to a senior executive asking for the refund as i do wish to continue i get a reply from Mr. Sumeet saying that its your wish and that i get refund of only balace paid and not the settop box and i also been suggested to gift it to someone my box. this is no way to speak to a customer. if this goes on than i am sorry i have to do something serious about it.
Please do the needful as soon as possible or i have to get my complain registered & solved somewhere else.

ragini. tandon

TataSky — Bad customer service

I have shifted to my new flat and asked tatasky to shift the connection. The local engineer came & install the minidish in a wrong position where the waste pipeline was suppose to pass. then the Building plumber contractor asked us to change the position of the minidish by 1 ft. I had already paid Rs.350 for this relocation service. Then again I spoke to the Tatasky associate about this issue, they said they will again charge Rs.350. I asked for some concession as its their engineer's fault for neglecting this pipeline issue. taking out 700/- in a week for putting 4 screws is not worth. so thinking of discontinue with Tatasky.

Tata Sky — Bad customer service and response

High time TATA start living to your name!

Tata a huge name worldwide, on assurance of being one of the prestigious brands we took a connection of Tata Sky.
For 3 years we paid the bill in time made all recharges. On Saturday November 2010 my connection had some problem and I made a complaint.
Till now no one has called me back to find what the problem is? Every day I call the hopeless call center people who tell me that we cannot solve your problem as we have no set top box.

TATA Sky has not even bothered to know if my set top box need a change or it is only a minor technical issue. Only to save their paid trip they neither call back nor tell us a solution. All these insensitive people tell us is that we will not charge for the days that you cant watch Tata sky.

They will only tell us we will resolve it. If you ask when they say we do not know if you ask reimburse the money, they say NO. If you tell them give me in writing, they say NO.
I Am Customer Of Tata Sky DTH Since I Am Getting Problem With My DigiComp I Complain To Call Center And They Promise Me that Their Person Will Reach by Tomorrow I Had Given Complain On 5/3/2011 And Still I Havent Got Any Responsible Answer Their Person Called Me AT 12 Noon ON Sunday Saying He Will Be At My Home Within Hour And Asking My Address, But Still My T.V. is Dead Because Of Depending On Tata Sky I Am Not Able To See World Cup india Match So Please Help Me Out From This...!!!

My I.D. No Is -[protected]
you r absolute right as i have also gone through such similar problem but these people are litteraly acting deaf. i have never gone through such a bad servise provider company from a private sector. it was an absolute blunder from my side that i chose this third grade company who r absolute cheaters. my customer id is [protected]
maine tata sky 21 june 2012 ko lagwaya tha.aur tab se mere channal pkg me kuch channel nahi aa rahe hai jiske liye pahle to mai local me jabani complaint karta raha phir maine on line chatting kai baar ki phir maine kai bar email kiya aur nodelofficer ko bhi mail kiya jiske kuch complain no niche like hai aur had to yaha hai ki nodelofficer ke lucknow ka no pe bhi coll ricive nahi hui.maine kai bar chating ke dauran kisi senior officier ka no manga par wo bhi nahi diya gaya so ye sari baat maine aap ki jankari me dali ki mai jiske liye aaj 3 mahine se payment kar raha hu wo channal mujhe nahi mil raha hai iska kaun jimmedar hoga????????
1-[protected]
1-[protected]
1-[protected]
1-[protected]
1-[protected]
sr[protected]
kamal jeet singh from sultaNPUR
TATASKY I D [protected]

Tata Sky — PLAN CHANGE PROBLEM

I am trying to 2 months your call to customer care but not received my phone my plan change to tatasky Thanks Regard Amit Giri [protected]

Tata Sky — nosignals

id no [protected] we are not getting signals from 9am to 6pm regularly we have approached the customer care centres and help line but nobody is responding .please rectify the problem

Tata Sky — I lost my RMN 9424415829 so I want to register my new Mobile number 9753709921

My ID-no [protected]

Tata Sky — Z marathi channel is not at all clear

Z marathi channel is not at all clear, very bad picture quality is coming in z marathi channel in tata sky

service not getting

Hi this is Swapnil Dafale, my tata sky user id is [protected]. From last one week tata sky set top box is not receiving signal.

no signal problem in tata sky

Dear Sir, last 3 days i am facing the no signal issue. my tata sky id -[protected] my RMN no [protected] please rectify it as soon as posible.

non availability of service since 2ndays

I D nO, [protected] Consumer Name : d. venkatesh called innumerable times their customer care but only promises to send the technician without any response

Changing base plan

How to base pack in tata sky?

H d channel not working

H d channel not working
Pictures quality best but castemer service very pour

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    Tata Sky
    Customer Care Service
    Customer satisfaction rating
    39%
    Complaints
    11597
    Pending
    0
    Resolved
    4441
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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