[Resolved]  Tata Sky — topup of Rs 300 not accounted

Dear Sir / Madam

As a regular practice i had asked the dealer to recharge my account no [protected] with a topup of Rs. 300/- on the 20th of August 09.
Inspite of waiting for a long time of 4 hrs my service was not started, I made enquires and was told that the status at the dealer end was activated successful, but at the Tatasky end it was showing unsuccessful.
since the dealer had given the printout of the successful recharge , there is no way i can blame him for it.
I had registered 2 complains on 21st august ag. no. 1-[protected] and again reregistered the complain on 26th of August ag. no. 1-[protected].
Till date on many enquires made with the helpline nos, they are pushing the blame on the dealer when I am dead sure the money is pocketed by Tatasky. as i have proof enough for this.
My request is to get the refund of the said amount alongwith penalty as applicable from day one of default.