[Resolved] Tata Sky — wrongly charged of showcase event

[Resolved] Tata Sky — wrongly charged of showcase event

F frankpearl from Mumbai, Maharashtra

my name is franklin thomas an my customer id is [protected], an my complain is tht once by mistake i ordered a showcse event an it charrged me 75rs, an as soon as i ordered tht i had given call to customer care an to stop the showcase event as it was of next day..the executive told me tht it will be cancelled an nio amt will be deducted frm a/c.when i saw next day i had received msg tht your 75 rs has been deducted, i am very angry tht they are bluffing customer by deducting amt frm the a/c... Franklin thomas [protected] Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Kuldeep Raj Kapoor

from Gurgaon, Haryana

I recharged the Tata Sky account of my boss Mr. Raj Kumar Gupta ( Subscription ID [protected]) with following transactions

No Card Number Purchase Date/Time Amount Merchant Name Status
1 5181 xxxx xxxx xxxx 17-Aug-2009 07:18:53 PM 200.00 INDIA IDEAS-TATA SKY SUCCESS
2 5181 xxxx xxxx xxxx 17-Aug-2009 07:01:18 PM 5000.00 INDIA IDEAS-TATA SKY SUCCESS
3 5181 xxxx xxxx xxxx 17-Aug-2009 06:51:18 PM 5031.00 INDIA IDEAS-TATA SKY SUCCESS

I actually wanted to recharge an amount of Rs 5000 only as per above statement the bank has debited my account for 12031.00 whereas I wanted to recharge for Rs. 5000.00 and till 29th the recharged amounts are not credited to the said account. How tata sky shall refund the amount of Rs 5031.00 to my account

Kuldeep Raj Kapoor [protected]