[Resolved]  Tata Sky — Changing of channel packages without permission

Address:

Bangalore, Karnataka

Hi

Tatasky services were fine until Olympics and Wimbeldon happened.
Earlier I had subscribed for a pack without any sports as we do not watch sports.
But only during the season I subscribed for the sports channels on a monthly basis of 25-30rs /month/channel.
And I had also taken confirmation with their call center that my current existing package would not be affected and i can take off sports once im done.
But after the sports season, when i requested for a cancellation of the sports channel, they say that my old package does not exist anymore and i have been upgraded with these sports channel and my charges upped from 350/month to somewhere 410 or something.
I have gone through ur forum and i am not alone.
Tatasky has used the sports season to rip off customers.
I really request anybody who is reading this to take this up seriously as it is absolutely unethical of any brand to do this and charge us and force us to watch channels which we do not need which goes against their advertisements too.

my subscriber id is [protected]

And also their call centre is useless. They promise somebody will call back and they never will and also they keep us on hold and then disconnect the call.