[Resolved]  Tata Sky — unfair selling practice

Address:

Chennai, Tamil Nadu

Hello,
My sub id is [protected].
I did a big mistake of beleiving on helpline sales boy(named Ankit,ref. call no-1-[protected]) and bought new HD set up box.He have given me wrong commitment and product info.He have just informed me about the HD cost but not informed me about the monthly charge to view the HD channels and also the hidden cost of installation cost for the cable as he said installation is free but hide the cost involved for the cable.Now I am asking either replace this HD box with the simple box or waive the monthly charge for HD channels.But they are not agree to both the condition.They are now saying that we cannot take back the HD box also and not waive the HD Gold Pack charge also. The helpline employee(named Varun,ref. call no-1-[protected]) are even very rude and arrogant as if now I have paid the money to buy the HD box so I dont have anyother option left behind and the ball is in their hand.
This is the trade practice they are using.I would not suggest any body to go for Tata sky and specially Tata HD setup box as there is nothing great about it and you have to pay more for this also without any reason and huge difference.All is same.

Awaiting response