Tata Sky — Complain not heard: Tata sky ID-[protected]

Address:

Gurgaon, Haryana

I got my Tata sky reinstalled at my new location on 30th March'13. Since than I am not receiving few of the channels, especially channel 617, which was one of the main reason for switching to Tata sky connection from the local set top box connection.

I made the complaint for this on the same day and since than I am doing a constant follow up on the complaint. Every time I call the customer care I am told that i will receive a call from the technician in 1 hr, but in vain. its a mental harassment for me to call you every day without any action.

I am now done with the connection and want you to remove the connection and refund me the cost for installation and monthly subscription. Please take away the dish and the box and refund my money back (all the installation charges and the dish and box charges), due to this I am in a lose of Rs. 5000/- as I will have to again reinstall the local set top box which i disposed off after switching to Tata sky connection.

Shilpa Bist