[Resolved]  Tata Sky (Complaint) — TATA SKY DEFECTIVE HD SET BOX

Address:

Gurgaon, Haryana

DEFECTIVE HD BOX
With great enthusiasm through their Delhi call centre I opted for upgrade of my Tata Sky Plus set box about a month back - they directed over the phone to someone in Bangalore ( Perhaps) who over the phone took details of my credit card and payment of Rs 3999/- was taken. The understanding was that some engineer will visit my site and install HD box and take away Tata Sky Plus set box for Rs 500/-.
Very next day some engineer came with the box, installed the new HD box took away Tata Sky Plus set box. However since then I am making complaint about shaky videos. Five visits have been made- even their expert from delhi one Mr. Ritesh ( Mob No. [protected]) was sent by theier senior Mr. rakesh Sharma( Mob No. [protected]) also found out that HD set box does give Video shaky problem.
I have simply requested them to JUST RE INSTALL EARLIER TATA SKY PLUS SET BOX and what ever is the difference credit it to my rental account.
NO ONE IS LISTENING.THEY DON"T EVEN PICK UP THE PHONE.
I HAVE AGAIN LODGED COMPLAINT TO THEIR CALL CENTRE- BUT NO RESPONSE.

MY ADVICE TO EVERY ONE- PLEASE DONOT GO IN FOR TATA HD SET BOX- THOSE ARE DEFECTIVE.