Tata Sky — Complaint no. 1-[protected] for subscriber - [protected]

I have a tata sky connection for more than a year and for the last one month have been trying to get a second set top box installed. I have made numerous request for this for which I have every time received the a work order number, all of which I am listing below:- 1-[protected] given on 14/9/2013 1-[protected] 1-[protected] I have also given a complaint, the number for which is mentioned in the subject. To get my second set top box installed I must have called your office at least 20 times. Every time the request was accepted and I was told the installation would happen and a work order number was sent by SMS. Twice someone came to do the installation, checked everything and went off saying they will come the next day, which never happened. When I would give a call to your call center I would be told your work order has been cancelled. Why and by whom, nobody from your organization could ever tell me. I have even spoken to a couple of your service managers who assured me that the work would be done but nothing was done. As you are incapable of providing the service I want despite my requesting for the same repeatedly, I want u to cancel my connection, refund all the money paid by me including installation and equipment charges at the earliest so that I can take a connection from some other DTH provider. Rahul Agarwal