[Resolved]  Tata Sky — Poor Services/Loss of money

Address:

Delhi

Dear Sir,



Such a poor service, I doubt if Tata Sky a Tata product ? I have serious doubt. You have given me and my family such a terrible headache and I am so aggrieved by your services that I might switch to un parliamentary language.



I had made a complaint at your Delhi Call center no. [protected] on 17th November near noon vide reference number 1-[protected] This was regarding my tata sky connection not working. After about an hour of arguing and trying for various combinations over telephone, I was promised that ENGINEER from the Company shall be visiting my premises within 48 Hours. I waited till 19th November. On 20th Nov, I again called the call center. I was told that my complaint shall be met with by Sunday 21st November, 10 AM. No one turned up. I called up call center at 10 AM, I was told that some Engineer wd come by Sunday evening. I was given a new reference number 1-[protected]



We are a working couple , turn by turn we took 3 days ie Thursday, Friday & Saturday. We had a family function this afternoon which we skipped to the dismay of our relatives and friends.



The synopsis of above is as under:

I Complaint : Thursday 17th November 2010 reference no. 1-[protected]

II Compliant : Saturday 20th November, 2010 reference no Not given.

III Complaint :Sunday 21st Nov. 2010 AM reference number 1-[protected]

Tata Sky ID 1oo2455176

Regd Mobile No. [protected]

Name of Subscriber Rajiv Bhatia

Address: 1410, First Floor, Dr. Mukherjee Nagar, Delhi -110009



I am deeply anguished and hurt by this attitude of your company. Apart from such a mental apathy, our balance with your company is getting reduced. If my complaint is not redressed and my services are not restored upto my satisfaction by 11 AM tomorrow ie Monday 11 AM, I shall be forced to move to higher authorities and consumer courts for harassment and delay caused deliberately by your company.



Rajiv Bhatia

Cell [protected]

1410, First Floor, Dr. Mukherjee Nagar, Delhi -110009