[Resolved]  Tata Sky — digicard

You can address your complaint to tata sky’s official handle @tatasky. They will check why there has been delay in sending you a new digicard. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and get you the new digicard asap.