[Resolved]  Tata Sky (Digicard No.[protected] — Idiotic set top box & irresponsible company

We are a TATA SKY customer for some years and our Digicard No. is[protected].

Whenever switched off or power cut off, the set top box will not work. This has been informed to their customer complaint over phone, `N' No. of times for more than a year, but nobody takes response in TATA SKY to replace the set top box.

We have to call their complaint section each and everytime and they will ask us to do some exercises for rectifying this. But it is always a total failure. It will show in TV as "This is not the right Digicard to the Digicom". When it will restore is well known to God only. For this, we spent STD charges several times.

What non-sense it is ? If their own Digicard is not suitable to their own Digicom means, are we cheated by TATA SKY ?

Recently we called their customer complaint and asked them to either replace set top box or to tack back the set. But none is responsible for this.

If subscription is not paid on time, will they give continuous service to us ?

Their service is based on money only and on honarary. That means are they not responsible for their service ?

We will take this matter to consumer court and submit the set top box to show the irregular function before the legal authories.

The TATA SKY is purely responsible for their poor response and the side effects going to be faced by them after our legal attempt.

If their name is spoiled in the market due to this, the TATA SKY is solely responsible and we have given several chances to them earlier to correct themselves.

Any Competitor of TATA SKY can visit us to see the poor performance of TATA SKY's set top box at our end.

Our TATA SKY set top box is nothing but an idiotic box and whoever interested can visit us to see its poor performance.

The wonder behind is, we are still believing foolishly that TATA SKY will set right the issue immediately.

Thanking you

S. Venkatasubramaniam
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Aug 14, 2020
Complaint marked as Resolved 
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