[Resolved] Tata Sky — DIGICOMP PROBLEM | |||
My subscriber I.D [protected] I am getting no signal from last 7 days. I already have registered a complaint to customer care dated 19/07/2012 at 7.00p.m. They attended to me on dated 20/07/2012 (3.30p.m.) . Their person solved problem temporarily . Because same problem continue to stay on DTH TV. I then again registered a complaint to customer care dated 25/07/2012 ( 9.00 a.m. ) . They attended to me dated 25/07/2012 (11.30a.m.) & completed at 3.00p.m. Their engineer ( Mr. Deepak Sonkamble ) changed the Digicomp ( set top box ) but on same day i.e 25/07/2012 in evening 6.30p.m same problem no signal. Same day i complaint to customer care dated 25/07/2012 at 6.45p.m. But on second day i.e 26/07/2012 no one came to check the problem ( upto 6.15p.m.) . I tried to contact them several times but they give me only commitment. Hope for a soon action. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Tata Sky (DTH) — digicomp not working
Posted:[protected] amit madhwal (mob no [protected])harrassement
I am a TATA SKY customer at vaishali GZB(DelhiNCR) and my customer ID is [protected]. I am the custemer of tata sky since last three year. Since last 4-5 days my digicamp is not workinking . I made around 15calls to tatasky customer care but they kept on telling "it will be done by today" and at the end of day they used to tell "The digicamp are not avilable"..and story repeats everyt-day. There is a BIG gap in comm between customer & engg department due to which customers are having bad time. it is the worst service I ever had in my life time. Thanks to TATASKY for showing hieghts of irresponsibility and not communicating well to customers. I have learnt a lot from your pathetic service. I a,m missing every programm and news this is the only source of entetanment to me :(. It is a mental tourcher for the customer and BIG harassement.