[Resolved]  Tata Sky Digital TV Channel Connection — Payment made,A/c Balance shows negative,DIsconnection

Sir,

I am a customer of TataSky and my customer ID no of The same is [protected].And I have a rental basis room in Delhi. For that I have shifted my room from my previous place to new place i.e 584/D Gali No 6, Govindpuri N.D-19. And during time of shifting I have brought all of Tatasky equipments i.e. Disks, Set Top Box etc. Then from Tatasky, an Engineer come to install the same on dated 25th march2009. and after installation the service engineer( Mr Taslim Cell No-[protected]) have been signed by me a vocher of Rs 350/- due to installation charges.

Meanwhile I recharge an amount of Rs 300/- for rental charge(dated 23/3/09 Tatasky Transanction ID TY[protected]) and for service chagre of Rs350/-(dated 28/03/09 Transanction ID [protected]).

Inspite of being recharge of total Rs 650/-, my present account balance shows minus Rs 450/- and when I complained to TataSky they informed that they instlled new disk and for that they charged me Rs 1000/- extra.But thias information completely wrong. You may contact to service engineer as well as can also inspect.

Under this circustances they cut off my connection and I become unable to enjoy TV despite of making payment.

So I request you please look into the matter and solve my problem as per your best.

With Regards & Thanks

Sajal De
Cell :[protected].
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

carrant status

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information