[Resolved]  Tata Sky Dish Antenna — dish not fixed properly

Address:

Delhi

I.D. No [protected]; Tata Sky Dish TV
Antenna fell down from its place. Complaint not recorded by Mr Rakesh and his Senior Ms Tanvi by disconnecting the phone.(Tel No [protected])
I have paid for AMC and was clearly told over phone that all types of repairs would be done free of cost.
Only my dish antenna got unfixed in our society. Whose reponsibility would it be if it fell on someone ?
Such famous companies should keep commitments
The antenna is lying unattended outside and the responsibility is that of tata sky. They should get it repaired within 24 hrs