Tata Sky DTH Service — Wrong Advertisment & Play with people emotions | |||
After seeing the advertisement in TV for punctuality of Tata Sky Services, I thought of taking their services. I checked their website and contacted on given number. Their person confirmed me that if I make the order online on 1st April via IVR option their installation person will come next day 10 clock. I made the payment of Rs. 1415 for std set up box. By my surprise no body has contacted me. I tired three times to their call center and every time their was new promise time with no effect. I simply wasted my 1 hr during this conversation. As a fact Tata Sky should pay back the charge to me for their non-sense behaviour. Was this information helpful? | |||
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You can address your complaint to tata sky’s official handle @tatasky. They will help you out with the installation process. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and get the set top box installed.