[Resolved]  Tata Sky Dth Services — not attending the complaint

Address:

Jagatsinghpur, Odisha

we have registered a complaint to change the settop box on 14 of sept 13 they gave a workorder no1-[protected] on 16 sept 13. From that day onwards we are giving a call to the customer care to find out when the service personnel is suppose to come, such that somebody is there at home.Every time we get the answer that within 24-72 hrs somebody ll come and we were waiting.After 72 hrs on enquiry again they(customercare) said next 72 hrs. like this we kept on waiting for 15 days and on 30 sept they told us your complaint is cancelled, now you register the same complaintonce again work order no [protected] and positively within 24 hrs settop box will be changed. today is 5 oct 13, till now nobody has made a call or come to change.Tatasky service is pathetic now. please donot go for tatasky dth with this type of service.i shall be grateful if this matter is looked into.regards. tatasky id no[protected]