Tata Sky (Dth) — Wrong billing of service charges by TATASKY

Address:

Pune, Maharashtra

On 25th Sep 2012 i was register a complaint that my remote control of DTH and Set top box not work. As per customer care representative advised that set top box of your DTH is not working, i requested to customer care that the service representative may please be sent to my home. The next day on 26th Sep 2012 the service engineer came and told me that the remote control is not working and he left my house within 5 minutes and Rs 125 has been deducted from account for this visit. Once again i requested to customer care that the visit charges of Rs 125 may not to be deducted from my account because the wrong advice was given to me from your side. Since last three days i contacted several time with customer care representative and three supervisors but till time no any action has been taken by service provider TATASKY and my connection also terminated from 1200 hrs midnight of 28 Sep 2012.
Please take necessary action against service provider

Raju Adav
Mob No [protected]