[Resolved]  Tata Sky — FALSE COMMITMENT ABOUT CHANNEL PACKAGE

Address:Indore, Madhya Pradesh

HI MY NAME IS AMRISH GUPTA AND I AM RESIDING AT INDORE,I HAD PURCHASED TATA SKY SET TOP BOX THROUGH ONLINE PAYMENT ON TATASKY'S WEBSITE AND I HAVE INSTALLED THE TATA SKY SET TOP BOX ON 12TH MARCH 2013.
MY TATA SKY SUBSCRIBER ID IS :[protected] AND I WAS TOLD BY THE TATA SKY EXECUTIVE IS THAT THERE WILL BE A 2 MONTHS FREE SUBSCRIPTION AND AFTER THAT THERE WILL BE Rs.280/- WILL BE CHARGED PER MONTH FOR THE PACK WHICH I HAD OPTED.
THE PACKAGE NAME IS "GRAND SPORTS PACKAGE " .
NOW TODAY WHEN I CONTACTED THEM ABOUT ADDITION OF CERTAIN NEW CHANNELS I GOT AN ANSWER FROM TATA SKY EXECUTIVE IS THAT THIS PACKAGE IS NO MORE AND THE CHARGES HAS BEEN INCREASED.
I WAS NOT INFORMED BY ANY TATA SKY EXECUTIVE ABOUT THE PRICE REVISION AND ALSO THE AFTER SALES SERVICES OF TATA SKY IS VERY VERY PATHETIC.
I AM CHEATED BY TATA SKY AND I WANT MY MONEY BACK AND I DO NOT WISH TO CONTINUE WITH TATA SKY.
FURTHER I HAD TRIED TO CONTACT THE TATA SKY INDORE OFFICE (PH.NO.IS[protected]BUT NOBODY WAS PICKING MY PHONE.
THIS IS TOTALLY AN UNPROFESSIONAL APPROACH FROM A RENOWNED COMPANY TATA.

KINDLY LOOK INTO THIS MATTER AND PROVIDE ME THE PROPER SOLUTION IN THIS REGARD.
YOURS SINCERELY
AMRISH GUPTA
INDORE
M:[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Tata Sky — Religious matter

(TATA SKY)-They are showing jackey chan's-A CHINESE MOVIE on star gold channel and in the banner of this movie they had written the name of our lord{( ishwar avtaar sai baba)- I want to know is this fare ?
why they are playing with our sentiments ?

Tata Sky — channel package

At the time when we get tata sky installed, the representative of tata sky told us about channel package of Rs:280/month. but they have been charging subscription of Rs:410/month . we want to change our subscription package from 410/month to 280/month.

Our subcription ID Is----[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information