Address: | Jodhpur, Rajasthan |
subscription number [protected]
Purchased in November 2011
Since June 2012 I have been complaining right upto MD level that there are two faults in transmission :
1.Sound stops for brief period frequently in all channels.
2.The sound starts 4-5 seconds after picture on changing channels.
I have not yet paid attention to picture quality
Whenever these guys visited,they started finding fault in customer, dish antenna, TV set and so on.
However they could never find any defect.The second problem was set right by them on their own which was a transmission fault.
The first complaint continues since June 2011.
Nothing has been done.Since[protected] Company has stopped completely responding to calls and emails right up to their MD level.Total blackout has been done to avoid complaint.There call center asks for service charges.
The company has very bad product, more bad service and still more bad trade practices which tantamount to cheating.
Claiming to have collaboration and Tata Business Excellence Model ,the company has over all their rate product and service and doing lootmaar.This is also evident by just 0.65 score on scale of 10 for consumer satisfaction on another consumer website.
While I am not using the service since[protected], charges are being debited daily in my account by them.They and their dealer refuse to return my money and take back their faulty apparatus.
IT is outright harassment and defective product and services.
Just avoid this company.
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Tata Sky — very poor services of tata sky
I had booked a new tatasky connection on 5th May 2008. The customer care personnal Ms Nisha committed that the hardware will be delivered to me maximum in 72 hours. Ispite of several calls I had been kept in dark by several executives of Tatasky that the hardware will be delivered to my residence today - tommorrow. even today also i had been told that the hardware will be deivered today. Now that I had invested around 300Rs in making calls to tata sky I am disappointed by the poor services of tatasky and am dejected by the Tatasky. When I requested them (Ms sudhanshu) Manager Tata sky to return my amount so that i can purchase from a local dealer she refused to return the amount as well. please help me