[Resolved] Tata Sky

[Resolved] Tata Sky — Fraud

S sneha218 from Mumbai, Maharashtra

I am a TATA SKY customer from 3+ years. From last month, I am facing NO signal problem, contacted Live chat so many times, their number is Invalid number. The Support people say the concerned team will get in touch with me. They did, then asked for additional 650 rs, I asked the Support agent to waive off the money for the unused period, but did not accepted.Hence, I requested for cancellation and requested refund. They called me and very bluntly/Unprofessional said they cannot process my refund and I have to let the money go. I want my money back and plus additional for the inconvenience and harassment I went through. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

sneha218

from Mumbai, Maharashtra

I had a call conversation with them. But, they are not listening to me. I told them, I do not want the subscription just refund my money. But, they say no such policy of refund is their. You have to get the Set Top Box re-installed and use the account for the remaining period.

jigarpanchal

from Chennai, Tamil Nadu

i am a user of tata sky . i have Recharged in jan 2015 for HD channels of 1500rs annual package . and they remove my service in April 2015 . my rest all channels are smooth but i dont have any HD channels coming i tried calling them at thier customer care no. i have been on hold for 30 mins for several times atlast a executive pick up my call and they say u will recive a call in a hour . and your problem will be solved but i dont recive any call nor they respond to any of my call . they fraud me . took my money and have no service .