[Resolved]  Tata Sky HD Connection — Not working properly

Address:

Bangalore, Karnataka

Hi, I am Kannan from Bangalore ,(Customer ID number with TATA SKY [protected]) I have a TATA Sky connection form almost 3 years now, and have been facing a lot of problems for the past year. Looks like TATA has made enough money by looting consumers. in the past 6 months though I have enough balance in my account the connection stops playing and says error, and I am forced to have an engineer form TATA Sky to visit by paying about 150/- for the visit apart from they taking 48 hours to respoond and deduct my daily rentals. This is the 4th time this is happening in the past 6 months and the Customer care people just repeat the TAT time like parrots and also I need to call Hyderabad from my cell phone which is again a cost to me and they have no response at all. I would seriously advice people not to use TATA Sky at all as they are looting people and taking away the rights of consumers. I deserve service for the money I pay. The representitives speak like they are doing a favour to consumers,.
request to kindly suggest as to what action I could take and see to that TATA respects consumers. I could name all the representatives that I have spoken to in the past couple of days.

Kannan Sundararajan
Bangalore.