Tata Sky — Lack of Transparency & Cheating

Address:

Hyderabad, Andhra Pradesh

Dear Sir,

Tata Sky Subscription no.-[protected]. I was enjoying a special package upon offer by Tata Sky for Rs. 1140 from March 31st till Sept 27, 2011. On Sept 29th, 2011 I reacharged for another 1130 (+Bonus 15/-) for enjoying the same base package + Same Additional packages (as it was previously AS CONFIRMED/ PROMISED BY THE EXE WHO WAS ONLINE DURING MY REACHARGE).
However, after some days I noticed that the due date/validity was for 3 months only. On contacting Customer care they told that the offer canned be renewed and the amount cant be refunded.
I've been calling them for over 10-12 days since 9th Dec, 2011 but in Vain. They are not able to reach any consensus nor are they ready to cancel my connection and refund my amount. There is also no call back from their end to address the issue.
I request to the relevant authorities to kindly address this issue failing which I will take legal route and ensure things reach their LOGICAL end.